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Mission file download failure
Need More Info, NormalPublic

Description

Been have this issue where I cannot connect to any online servers.

Server is green and I can connect
Get to the role selection screen.

  • From here it will have either
    • Pre-selected my role which I cannot change, But I can click ok and continue onto downloading the mission file, which will not download then time out.
    • No role selected and wont allow me to select a role therefor I cannot click ok . So stuck in the role selection screen.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 7 x64
Category
Multiplayer
Steps To Reproduce

Select server to join
Join
get to role selection screen.

Additional Information

this has only happened since the eden update

Single player works fine

Event Timeline

Jarqus created this task.Sep 8 2016, 1:25 AM
razazel claimed this task.Sep 8 2016, 1:00 PM
razazel changed the task status from New to Need More Info.
razazel added a subscriber: razazel.

Hello,

are you using any mods?

Are you having trouble connecting to all or only some of the servers, and if only to some, could you please tell us what servers (game mode, required mods, etc.)

Thanks

Jarqus added a comment.EditedSep 8 2016, 11:39 PM

Thanks Razazel.

Have never used any mods. Also I uninstalled Arma and Steam, the reinstalled them both to a different location. Yes having the same issues with all servers that I have tried.

However after reinstalling and selecting play without mods (though no mods are installed)

  • I can get the "mission file" to download.
  • I can select the role (95% of the time)

But no it gets stuck on "receiving data". I can see the terrain but thats as fair as it will get now. And this also happenson every server I have tried

cheers for any help.

Damian

Also, forwarded all ports required for arma. Also Exposed host (DMZ) "my game pc" on the router to make sure something wasn't causing the issues router side. still same issue.

Do you eventually get kicked off from the server?

Also, there is a RC branch available [[ https://dev.arma3.com/rc-branch

RC branch info ]]

Official RC server should be available, so I would recommend trying to switch to that branch and try to connect to official RC server.

Password for RC branch: Arma3Update164RC

Please let me know whether it gets better.

Cheers for helping Razazel,

yes I can get into all the official RC servers that i tried (about 4) i did have a little trouble by not being able to select role (happened once only)

But between 2 and 3 mins after running around the map, I will get kicked from the server. (happened on all of them)

please let me know if you want me to upload any logs.

thanks DJ

Could you please upload RPT files from the session where you got kicked off?

Here you go.
Thanks

Hi Razazel, So after the update I could joing all other servers. Still had the issue with it getting stuck. But hopefully I have fixed that now.

But I stil get kicked after ~3mins.

The guys on the server saying it is giving s "Signature Check Timed Out" Kick

attached is a log from last night.

Found the issue.
Related to a very very strange D-Sync issue. Changing my modem fixed this and has not happened sense. Nothing wrong with the modem but maybe they way it handled the Arma3 packets or loss of packets.

The modem was a fritz 7272.

Though this started happening at the same time as Eden update, coincidence. maybe.
If your are having the issue of stuck at mission file download, receiving data or getting kicked after a few minutes in game, try a different modem.

Thank you for the additional info :)