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Mod presets not saving.
Assigned, NormalPublic

Description

After making new preset with mods in launcher, saving and restarting the launcher, the preset is gone for unknown reason. Changes to existing preset do save and remain.

Details

Severity
Minor
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Operating System Version
Ultimate 6.1 Build 7601
Category
Launcher
Additional Information

Memory space isn't not an issue in this case, game is installed on SSD with 50 GB of free space. I attempted starting launcher as administrator but it made no difference.

Event Timeline

Hello Michal1029,
could you please upload Launcher logs? Go to Options menu in Launcher and then select 'Export Launcher logs to desktop'.

BISWizard claimed this task.Sep 1 2016, 6:51 PM
BISWizard changed the task status from New to Assigned.

I'm trying to upload it but i get "Exception: No configured engine can store this file." Upload error when i drop .zip log file here.

I attached log files from today and yesterday, becouse issue appeared yesterday.

Logs show that one of the files with preset is corrupted. Unfortunately this version of Launcher has a bug that prevents it from loading more presets after it encounter a corrupted one. The fix for this will be available in the next version.

As a temporary workaround you can locate and remove the corrupted preset manually:

  1. Press Windows+R and enter this into the text field: %localappdata%\Arma 3 Launcher
  2. Go to the Presets folder and open each file there in a notepad.
  3. Delete any preset file that contains a non sense or is empty. Or you can upload the preset files here (in a ZIP archive please) and I'll identify the corrupted preset for you.