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Re T119703_Game Crashes
Closed, ResolvedPublic

Description

I have provided Dropbox links for crashes on ticket T119703.

Latest crash report link below.

Thanks for any help.

https://www.dropbox.com/s/ys21iy579ki8g3v/ArmaReport_Log_20160808T202725_Ed.zip?dl=0

Details

Severity
None
Resolution
Fixed
Reproducibility
N/A
Operating System
Windows 7
Category
General

Event Timeline

Hound created this task.Aug 9 2016, 7:09 PM
razazel changed the task status from New to Reviewed.Aug 11 2016, 10:53 AM
razazel added a subscriber: razazel.

Hello,

thank you for the crashdumps. Could you please tell us something more about the crash?

Are you using mods and if so, are you experiencing same issues on vanilla game? Does it happen in SP or MP, and in either case, what mission or game mode?

Anything that comes in mind and might seem relevant might help.

Thanks

Not using any mods. I play Wasteland Stratus & Altus. Did not have any issues as single player, training and Editor. I primarily play in multi player.

Game usually crashes 2 or3 times per session. Crashes are either driving vehicle or on foot. Only had one crash operating helicopter.

Game crashes in multi player with 1 player or up to 6.

Thanks for your help.

Hound added a comment.Aug 12 2016, 7:33 AM

Some additional info:
Tried using a lower resolution but still crashed.
Seems to crash about 3 times during an online session and then is fine for rest of game duration.

Thx.

Are you having trouble joining any other server/game mode? For example official ZGM or perhaps End Game.

Hound added a comment.Aug 15 2016, 2:12 AM

No, I have been playing Insurgency and several sim racing games including Stock Car Extreme, Automobilista, Assetto Corsa, rFactor 1 & 2 in muliplayer mode for the past 2 years. I also play American Truck Simutator in single mode. All without any problems.

I did not mean different games, only different game modes for Arma 3, you know like Arma 3 - End Game Kavala.

Sorry for misunderstanding. I tried End Game and crashed.

Link to lasted crash report: https://www.dropbox.com/s/rq91r2ohommogdi/ArmaReport_Log_20160815T221900_Ed.zip?dl=0

Thanks.

Hello,

so after checking your crashdumps it seems the crash is forced by a driver issue.

In this case it is recommended to update your graphical drivers. Please try to do so and let me know whether it have helped.

Thanks

Hound added a comment.Aug 26 2016, 6:18 PM

I updated driver and chipset for Intel graphics. Did not solve the problem. Installed new Video card (EVGA 740) and game is now running without crashing. My FPS went from 20 to 50.

Thanks for your input.

razazel closed this task as Resolved.Jan 5 2017, 11:47 AM
razazel changed Resolution from Open to Fixed.