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Maniphest T119712

Launcher crashs
Assigned, NormalPublic
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Description

The launcher loads some servers then hangs then says not responding and throws out a message check log

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
1151
Category
Launcher
Steps To Reproduce

Open game via steam, wait a few sec then try server browser and hit internet and then it crashs

Additional Information

I do have junctions set up so my game launchs quicker but this has never had issues before and I've had arma 3 setup like this for more then a year.

Arma 3 Launcher Exception Log

Arma 3 Launcher has encountered an unexpected error described below.
Sorry for the inconvenience.
Please report this on Arma 3 Feedback Tracker (http://feedback.arma3.com). Thanks to you we may fix the issue faster!

System information

Date: 2016-08-01 12:44:09 / 2016-08-01 14:44:09 +02
Current dir: D:\Game Files\Steam\steamapps\common\Arma 3
AppData dir: C:\Users\Daniel Win 10\AppData\Local
Command line: "D:\Game Files\Steam\steamapps\common\Arma 3\arma3launcher.exe"
Version: 1.5.137.506
CLR version: 4.0.30319.42000
OS Version: 10.0.10586.0 (Microsoft Windows NT 10.0.10586.0)
OS 64 bit: True
Process 64 bit: False
Personal dir: X:\Daniel Win 10\Documents
Culture: en-US
UI Culture: en-US
Point of log: Unhandled Exception

Exception

System.NullReferenceException: Object reference not set to an instance of an object.

at Launcher.ViewModels.Servers.ServerRowViewModel.Create(ServerRowViewModelCreationContext serverRowViewModelCreationContext, IServerInfo serverInfo)
at Launcher.ViewModels.Servers.ServersViewModel.ServerViewModelFactoryMethod(IServerInfo serverInfo)
at Launcher.ViewModels.Servers.ServerListSource.<BatchUpdateTimerTick>b__1(IServerInfo serverInfo)
at System.Linq.Enumerable.WhereSelectEnumerableIterator`2.MoveNext()
at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
at System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source)
at Launcher.ViewModels.Servers.ServerListSource.BatchUpdateTimerTick(Object state)
at System.Threading.TimerQueueTimer.CallCallbackInContext(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.TimerQueueTimer.CallCallback()
at System.Threading.TimerQueueTimer.Fire()
at System.Threading.TimerQueue.FireQueuedTimerCompletion(Object state)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Modules and assemblies

  • mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorlib.dll
  • arma3launcher, Version=1.5.137.506, Culture=neutral, PublicKeyToken=null; D:\Game Files\Steam\steamapps\common\Arma 3\arma3launcher.exe
  • log4net, Version=1.2.13.0, Culture=neutral, PublicKeyToken=669e0ddf0bb1aa2a; D:\Game Files\Steam\SteamApps\common\Arma 3\Launcher\log4net.dll
  • System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll
  • System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
  • System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll
  • System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll
  • SharedResources, Version=1.5.137.506, Culture=neutral, PublicKeyToken=null; D:\Game Files\Steam\SteamApps\common\Arma 3\Launcher\SharedResources.dll
  • PresentationFramework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\Windows\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll
  • WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\Windows\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll
  • PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\Windows\Microsoft.Net\assembly\GAC_32\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll
  • System.Xaml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Xaml\v4.0_4.0.0.0__b77a5c561934e089\System.Xaml.dll
  • Utils, Version=1.5.137.506, Culture=neutral, PublicKeyToken=null; D:\Game Files\Steam\SteamApps\common\Arma 3\Launcher\Utils.dll
  • UIAutomationTypes, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\Windows\Microsoft.Net\assembly\GAC_MSIL\UIAutomationTypes\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationTypes.dll
  • UIAutomationProvider, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\Windows\Microsoft.Net\assembly\GAC_MSIL\UIAutomationProvider\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationProvider.dll
  • arma3launcher.resources, Version=1.5.137.506, Culture=en-US, PublicKeyToken=null; D:\Game Files\Steam\SteamApps\common\Arma 3\Launcher\en-US\arma3launcher.resources.dll
  • SharedResources.resources, Version=1.5.137.506, Culture=en-US, PublicKeyToken=null; D:\Game Files\Steam\SteamApps\common\Arma 3\Launcher\en-US\SharedResources.resources.dll
  • PresentationFramework.Aero2, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\Windows\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework.Aero2\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.Aero2.dll
  • Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null; (dynamic assembly)
  • System.Runtime.Serialization, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Runtime.Serialization\v4.0_4.0.0.0__b77a5c561934e089\System.Runtime.Serialization.dll
  • System.Xml.Linq, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Xml.Linq\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.Linq.dll
  • SMDiagnostics, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\Windows\Microsoft.Net\assembly\GAC_MSIL\SMDiagnostics\v4.0_4.0.0.0__b77a5c561934e089\SMDiagnostics.dll
  • PresentationFramework-SystemXml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\Windows\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemXml\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemXml.dll
  • System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.ServiceModel\v4.0_4.0.0.0__b77a5c561934e089\System.ServiceModel.dll
  • System.Drawing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll
  • PresentationFramework-SystemXmlLinq, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\Windows\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemXmlLinq\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemXmlLinq.dll
  • PresentationUI, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\Windows\Microsoft.Net\assembly\GAC_MSIL\PresentationUI\v4.0_4.0.0.0__31bf3856ad364e35\PresentationUI.dll
  • PresentationFramework-SystemCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\Windows\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemCore\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemCore.dll
  • SteamLayerWrap, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null; D:\Game Files\Steam\SteamApps\common\Arma 3\Launcher\SteamLayerWrap.dll
  • Newtonsoft.Json, Version=8.0.0.0, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed; D:\Game Files\Steam\SteamApps\common\Arma 3\Launcher\Newtonsoft.Json.dll
  • System.Management, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Management\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Management.dll
  • System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\Windows\Microsoft.Net\assembly\GAC_32\System.Web\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Web.dll
  • System.ServiceModel.Internals, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.ServiceModel.Internals\v4.0_4.0.0.0__31bf3856ad364e35\System.ServiceModel.Internals.dll
  • System.Runtime.Caching, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Runtime.Caching\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Runtime.Caching.dll
  • System.Numerics, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Numerics\v4.0_4.0.0.0__b77a5c561934e089\System.Numerics.dll
  • System.Data, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\Windows\Microsoft.Net\assembly\GAC_32\System.Data\v4.0_4.0.0.0__b77a5c561934e089\System.Data.dll
  • PresentationFramework-SystemData, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\Windows\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemData\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemData.dll

Assembly resolution

Resolving SharedResources.XmlSerializers, Version=1.5.137.506, Culture=neutral, PublicKeyToken=null

requested by: unknown
not resolved

Resolving SharedResources.XmlSerializers

requested by: unknown
not resolved

Resolving PresentationUI.Aero2, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35

requested by: unknown
not resolved

Event Timeline

BISWizard claimed this task.Aug 2 2016, 8:56 AM
BISWizard changed the task status from New to Assigned.
BISWizard added a subscriber: BISWizard.

Hello Danieldan5152,
thank you for reporting the issue. We've already fixed the issue internally and from what we know, it's caused by corrupted information about Arma 3 Unit.
As a temporary workaround please check that all your Arma 3 Units have a unit emblem (logo). If not, please update the logo or ask the administrator of the unit to re-upload it. That should fix the issue for you until we release an update version of the game.

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