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Maniphest T119710

Arma 3 launcher crash: Object reference not set to an instance of an object
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Description

When starting Arma 3 from Stream library the launcher starts up normally for something like 10 seconds. After this an error message shows up saying "Unexpected error occurred: Object reference not set to an instance of an object. Details are stored in a text file on your desktop." (TEXT FILE CONTENTS IN ADDITIONAL INFORMATION)

However the launcher ONLY closes if you close the error message. If the error message is ignored by not clicking on it, Arma 3 can be launcher normally and the launcher is fully functional.

Steps I've tried to fix this:

  • Verifying the Arma 3 files by using Steam

Details

Severity
Crash
Resolution
Open
Reproducibility
Random
Operating System
Windows 10 x64
Operating System Version
10.0.10586.0
Category
Launcher
Steps To Reproduce

This is the first time I've seen this error so reproducing it is quite impossible. When the error occurs for the first time it happens again by simply launching Arma 3 from Steam library. Error can be ignored by not closing the error message and Arma 3 can be launcher normally.

Additional Information

Arma 3 Launcher Exception Log

Arma 3 Launcher has encountered an unexpected error described below.
Sorry for the inconvenience.
Please report this on Arma 3 Feedback Tracker (http://feedback.arma3.com). Thanks to you we may fix the issue faster!

System information

Date: 2016-08-01 12:09:12 / 2016-08-01 15:09:12 +03
Current dir: C:\Program Files (x86)\Steam\steamapps\common\Arma 3
AppData dir: C:\Users\Pjetu\AppData\Local
Command line: "C:\Program Files (x86)\Steam\steamapps\common\Arma 3\arma3launcher.exe" C:\Program Files (x86)\Steam\steamapps\common\Arma 3\arma3.exe -cpucount=8
Version: 1.5.137.506
CLR version: 4.0.30319.42000
OS Version: 10.0.10586.0 (Microsoft Windows NT 10.0.10586.0)
OS 64 bit: True
Process 64 bit: False
Personal dir: C:\Users\Pjetu\Documents
Culture: fi-FI
UI Culture: en-US
Point of log: Unhandled Exception

Exception

System.NullReferenceException: Object reference not set to an instance of an object.

at Launcher.ViewModels.Servers.ServerRowViewModel.Create(ServerRowViewModelCreationContext serverRowViewModelCreationContext, IServerInfo serverInfo)
at Launcher.ViewModels.Servers.ServersViewModel.ServerViewModelFactoryMethod(IServerInfo serverInfo)
at Launcher.ViewModels.Servers.ServerListSource.<BatchUpdateTimerTick>b__1(IServerInfo serverInfo)
at System.Linq.Enumerable.WhereSelectEnumerableIterator`2.MoveNext()
at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
at System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source)
at Launcher.ViewModels.Servers.ServerListSource.BatchUpdateTimerTick(Object state)
at System.Threading.TimerQueueTimer.CallCallbackInContext(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.TimerQueueTimer.CallCallback()
at System.Threading.TimerQueueTimer.Fire()
at System.Threading.TimerQueue.FireQueuedTimerCompletion(Object state)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Modules and assemblies

  • mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorlib.dll
  • arma3launcher, Version=1.5.137.506, Culture=neutral, PublicKeyToken=null; C:\Program Files (x86)\Steam\steamapps\common\Arma 3\arma3launcher.exe
  • log4net, Version=1.2.13.0, Culture=neutral, PublicKeyToken=669e0ddf0bb1aa2a; C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher\log4net.dll
  • System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll
  • System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
  • System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll
  • System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll
  • Utils, Version=1.5.137.506, Culture=neutral, PublicKeyToken=null; C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher\Utils.dll
  • SharedResources, Version=1.5.137.506, Culture=neutral, PublicKeyToken=null; C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher\SharedResources.dll
  • PresentationFramework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll
  • WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll
  • PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_32\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll
  • System.Xaml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xaml\v4.0_4.0.0.0__b77a5c561934e089\System.Xaml.dll
  • UIAutomationTypes, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\UIAutomationTypes\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationTypes.dll
  • UIAutomationProvider, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\UIAutomationProvider\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationProvider.dll
  • arma3launcher.resources, Version=1.5.137.506, Culture=en-US, PublicKeyToken=null; C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher\en-US\arma3launcher.resources.dll
  • SharedResources.resources, Version=1.5.137.506, Culture=en-US, PublicKeyToken=null; C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher\en-US\SharedResources.resources.dll
  • PresentationFramework.Aero2, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework.Aero2\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.Aero2.dll
  • Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null; (dynamic assembly)
  • System.Runtime.Serialization, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Runtime.Serialization\v4.0_4.0.0.0__b77a5c561934e089\System.Runtime.Serialization.dll
  • System.Xml.Linq, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml.Linq\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.Linq.dll
  • SMDiagnostics, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\SMDiagnostics\v4.0_4.0.0.0__b77a5c561934e089\SMDiagnostics.dll
  • PresentationFramework-SystemXml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemXml\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemXml.dll
  • System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.ServiceModel\v4.0_4.0.0.0__b77a5c561934e089\System.ServiceModel.dll
  • System.Drawing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll
  • PresentationFramework-SystemXmlLinq, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemXmlLinq\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemXmlLinq.dll
  • PresentationUI, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationUI\v4.0_4.0.0.0__31bf3856ad364e35\PresentationUI.dll
  • PresentationFramework-SystemCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemCore\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemCore.dll
  • SteamLayerWrap, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null; C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher\SteamLayerWrap.dll
  • System.Management, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Management\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Management.dll
  • Newtonsoft.Json, Version=8.0.0.0, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed; C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher\Newtonsoft.Json.dll
  • System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\WINDOWS\Microsoft.Net\assembly\GAC_32\System.Web\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Web.dll
  • System.Numerics, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Numerics\v4.0_4.0.0.0__b77a5c561934e089\System.Numerics.dll
  • System.Data, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_32\System.Data\v4.0_4.0.0.0__b77a5c561934e089\System.Data.dll
  • System.ServiceModel.Internals, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.ServiceModel.Internals\v4.0_4.0.0.0__31bf3856ad364e35\System.ServiceModel.Internals.dll
  • PresentationFramework-SystemData, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemData\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemData.dll
  • System.Runtime.Caching, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Runtime.Caching\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Runtime.Caching.dll

Assembly resolution

Resolving SharedResources.XmlSerializers, Version=1.5.137.506, Culture=neutral, PublicKeyToken=null

requested by: unknown
not resolved

Resolving SharedResources.XmlSerializers

requested by: unknown
not resolved

Resolving PresentationUI.Aero2, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35

requested by: unknown
not resolved

Event Timeline

Pjetu created this task.Aug 1 2016, 2:30 PM
BISWizard claimed this task.Aug 2 2016, 8:55 AM
BISWizard changed the task status from New to Assigned.
BISWizard added a subscriber: BISWizard.

Hello Pjetu,
thank you for reporting the issue. We've already fixed the issue internally and from what we know, it's caused by corrupted information about Arma 3 Unit.
As a temporary workaround please check that all your Arma 3 Units have a unit emblem (logo). If not, please update the logo or ask the administrator of the unit to re-upload it. That should fix the issue for you until we release an update version of the game.

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