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Updates Unavailable - Steam is not running
Assigned, NormalPublic

Description

Lately, I've been getting this error in the ARMA 3 Launcher. I can't play it at all. I can't play with it with mods, or without them. It says that Steam is not running but I can login to my steam account and everything. It does not want to update anything downloaded from Steam, including ARMA 3 itself.

this is the "ARMA 3Launcher Excemption" I keep getting.

Exception
----------------------------
System.InvalidOperationException: UGC Monitor is not initialized.
   at SteamLayerWrap.UGCDownloadMonitorWrap.RequestItemDownload(UInt64 id, Boolean highPriority)
   at Launcher.Steam.SteamUgcMonitor.<>c__DisplayClassd.<RequestItemDownload>b__c(ISteamAPIWrap api)
   at Utils.LockedWrapper`1.Do[TResult](Func`2 action)
   at Launcher.Steam.SteamUgcMonitor.RequestItemDownload(UInt64 publishedId, DownloadPriority priority)
   at Launcher.Steam.SteamUgcDownloadManager.ForceDownload(UInt64 publishedId, DownloadPriority priority)
   at Launcher.Extensions.SteamExtensionStorage.<RepairExtension>d__d.MoveNext()

Details

Severity
Major
Resolution
Open
Reproducibility
N/A
Operating System
Windows 10
Category
Launcher

Event Timeline

finer1-1 created this task.Jul 27 2016, 4:24 PM
BISWizard claimed this task.Aug 2 2016, 9:48 AM
BISWizard changed the task status from New to Assigned.
BISWizard updated the task description. (Show Details)
BISWizard edited Additional Information. (Show Details)
BISWizard changed Category from Steam Workshop to Launcher.

Hello,
thank you for reporting the issue. The problem is usually with some 3rd party program that blocks a communication channel between the game (Launcher) and Steam client. It might be a firewall or antivirus (Comodo Antivirus is known to block this channel), or other programs, e.g. Spacedesk. You can find a more complete list on https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

As for the error in the text file on your desktop, it's a consequence of Launcher not being connected to Steam client because it is blocked. It will be fixed in the next update.