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Game crashes everytime i try to play on the main menu
Closed, ResolvedPublic

Description

I start the game as usual, but when its on the main menu, it immediately sends me a message of an error and returns me to the game launcher, the error says:

Warning: preNLOD format in object a3/ui_f_curator/objects/objectborder.p3d

Here is the file about the error:

Details

Severity
Crash
Resolution
Fixed
Reproducibility
Always
Operating System
Windows 10
Category
Error Message

Event Timeline

razazel claimed this task.Jul 15 2016, 10:29 AM
razazel changed the task status from New to Need More Info.
razazel added a subscriber: razazel.

Hello,

thank you for the feedback.

Are you running any mods? If so please try to disable them first.

The next thing I would ask you to do is to provide us with the crashdumps.
If you are getting crash with vanilla version (without mods) please try to provide crashdumps created without the mods.

To get the crashdump files, please go to the Launcher > Options> Prepare Arma3 troubleshooting report, then save the ZIP file with the report somewhere where you can access it and upload it here.
Or you can look for the crashdumps manually. Crashdump (set of mdmp + rpt + bidmp with same timestamp) files should be located in this directory:
C:\Users\<username>\AppData\Local\Arma 3

Once you have the files in a ZIP, please drag&drop them into the comment box, or (if you encounter any issue with uploading it here) upload them to some free file sharing service (for example Dropbox) and post the link to the files into the comments.

Thank you

No, im trying to start the game without mods. Another thing, this happened after I uninstalled the game and reinstalled it.

Here are the files you asked for:

https://www.dropbox.com/s/aezu2hwmo0kyps5/arma3_2016-07-14_12-26-53.mdmp?dl=0

Thank you for the crashdumps, we will look into it.

In case you already haven't done so, please try to verift integrity of the game cache.

razazel changed the task status from Need More Info to Reviewed.Jul 18 2016, 3:42 PM

yep, i will do that right now

Well, i did that, and it found 7 different files uninstalled, it installed them and the game now works perfectly, thx for your time razazel

razazel closed this task as Resolved.Jul 26 2016, 10:14 AM
razazel changed Resolution from Open to Fixed.