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Maniphest T119326

Arma 3 Launcher Crash
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Description

When opening the Launcher and clicking play I get an error

 Time of this report: 7/12/2016, 23:17:11
             Machine name: MICHAEL-PC
         Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160527-1834)
                 Language: English (Regional Setting: English)
      System Manufacturer: Gigabyte Technology Co., Ltd.
             System Model: To be filled by O.E.M.
                     BIOS: BIOS Date: 04/08/13 13:20:22 Ver: 04.06.05
                Processor: AMD FX(tm)-8350 Eight-Core Processor            (8 CPUs), ~4.0GHz
                   Memory: 16384MB RAM
      Available OS Memory: 16348MB RAM
                Page File: 3057MB used, 29674MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: 12
      DX Setup Parameters: Not found
         User DPI Setting: Using System DPI
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
           DxDiag Version: 10.00.10586.0000 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

 Card name: NVIDIA GeForce GTX 970
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 970
           DAC type: Integrated RAMDAC
        Device Type: Full Device
         Device Key: Enum\PCI\VEN_10DE&DEV_13C2&SUBSYS_39793842&REV_A1
     Display Memory: 12233 MB
   Dedicated Memory: 4058 MB
      Shared Memory: 8174 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: BenQ RL2455
      Monitor Model: BenQ RL2455

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10
Category
Launcher
Steps To Reproduce

Click Play

Additional Information
System information
----------------------------
Date:                2016-07-10 18:11:38 / 2016-07-10 14:11:38 -04
Current dir:         C:\Program Files (x86)\Steam\steamapps\common\Arma 3
AppData dir:         C:\Users\Michael\AppData\Local
Command line:        "C:\Program Files (x86)\Steam\steamapps\common\Arma 3\arma3launcher.exe"
Version:             1.5.137.464
CLR version:         4.0.30319.42000
OS Version:          10.0.10586.0 (Microsoft Windows NT 10.0.10586.0)
OS 64 bit:           True
Process 64 bit:      False
Personal dir:        C:\Users\Michael\Documents
Culture:             en-US
UI Culture:          en-US
Point of log:        Unhandled Exception

----------------------------
Exception
----------------------------
System.Runtime.InteropServices.COMException (0x88980406): UCEERR_RENDERTHREADFAILURE (Exception from HRESULT: 0x88980406)
   at System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
   at System.Windows.Interop.HwndTarget.UpdateWindowSettings(Boolean enableRenderTarget, Nullable`1 channelSet)
   at System.Windows.Interop.HwndTarget.UpdateWindowPos(IntPtr lParam)
   at System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)

----------------------------
Modules and assemblies
----------------------------
- mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorlib.dll
- arma3launcher, Version=1.5.137.464, Culture=neutral, PublicKeyToken=null; C:\Program Files (x86)\Steam\steamapps\common\Arma 3\arma3launcher.exe
- log4net, Version=1.2.13.0, Culture=neutral, PublicKeyToken=669e0ddf0bb1aa2a; C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher\log4net.dll
- System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll
- System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
- System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll
- System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll
- SharedResources, Version=1.5.137.464, Culture=neutral, PublicKeyToken=null; C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher\SharedResources.dll
- PresentationFramework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll
- WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll
- PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_32\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll
- System.Xaml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xaml\v4.0_4.0.0.0__b77a5c561934e089\System.Xaml.dll
- Utils, Version=1.5.137.464, Culture=neutral, PublicKeyToken=null; C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher\Utils.dll
- UIAutomationTypes, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\UIAutomationTypes\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationTypes.dll
- UIAutomationProvider, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\UIAutomationProvider\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationProvider.dll
- arma3launcher.resources, Version=1.5.137.464, Culture=en-US, PublicKeyToken=null; C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher\en-US\arma3launcher.resources.dll
- SharedResources.resources, Version=1.5.137.464, Culture=en-US, PublicKeyToken=null; C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher\en-US\SharedResources.resources.dll
- PresentationFramework.Aero2, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework.Aero2\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.Aero2.dll
- Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null; (dynamic assembly)
- System.Runtime.Serialization, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Runtime.Serialization\v4.0_4.0.0.0__b77a5c561934e089\System.Runtime.Serialization.dll
- System.Xml.Linq, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml.Linq\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.Linq.dll
- SMDiagnostics, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\SMDiagnostics\v4.0_4.0.0.0__b77a5c561934e089\SMDiagnostics.dll
- PresentationFramework-SystemXml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemXml\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemXml.dll
- System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.ServiceModel\v4.0_4.0.0.0__b77a5c561934e089\System.ServiceModel.dll
- System.Drawing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll
- PresentationFramework-SystemXmlLinq, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemXmlLinq\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemXmlLinq.dll
- PresentationUI, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationUI\v4.0_4.0.0.0__31bf3856ad364e35\PresentationUI.dll
- PresentationFramework-SystemCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemCore\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemCore.dll
- SteamLayerWrap, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null; C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher\SteamLayerWrap.dll
- Newtonsoft.Json, Version=8.0.0.0, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed; C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher\Newtonsoft.Json.dll
- System.Management, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Management\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Management.dll
- System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\WINDOWS\Microsoft.Net\assembly\GAC_32\System.Web\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Web.dll
- System.ServiceModel.Internals, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.ServiceModel.Internals\v4.0_4.0.0.0__31bf3856ad364e35\System.ServiceModel.Internals.dll
- System.Numerics, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Numerics\v4.0_4.0.0.0__b77a5c561934e089\System.Numerics.dll
- System.Data, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_32\System.Data\v4.0_4.0.0.0__b77a5c561934e089\System.Data.dll
- PresentationFramework-SystemData, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemData\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemData.dll
- System.Runtime.Caching, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Runtime.Caching\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Runtime.Caching.dll

----------------------------
Assembly resolution
----------------------------
Resolving SharedResources.XmlSerializers, Version=1.5.137.464, Culture=neutral, PublicKeyToken=null
    requested by: unknown
    not resolved

Resolving SharedResources.XmlSerializers
    requested by: unknown
    not resolved

Resolving PresentationUI.Aero2, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
    requested by: unknown
    not resolved

Event Timeline

razazel changed the task status from New to Assigned.Jul 13 2016, 9:22 AM
BISWizard claimed this task.Jul 13 2016, 9:41 AM
BISWizard added a subscriber: BISWizard.

Hello,
this error is caused on the graphic card while rendering Launcher window. Please try to update your graphic card drivers. If that doesn't help, go to Options / Launcher Options and check "Disable Launcher's UI hardware acceleration".

BISWizard updated the task description. (Show Details)Jul 13 2016, 9:42 AM
BISWizard edited Additional Information. (Show Details)
BISWizard changed Category from General to Launcher.
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