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Arma 3 0xC0000005 - STATUS_ACCESS_VIOLATION on Windows 10 64bit
Closed, ResolvedPublic

Description

I haven't played the game in a while, but I am certain it used to run fine on Windows 10. For some reason this is no loner the case. I would attach a RAR archive containing the dump files, but uploading it I get the error message: Exception: No configured storage engine can store this file. See "Configuring File Storage" in the documentation for information on configuring storage engines. Should I file a separate bug for this issue? :-)
Thanks
Ulf

Details

Severity
None
Resolution
Open
Reproducibility
N/A
Operating System
Windows 10 x64
Operating System Version
Version 1511 Build 10586.420
Category
General

Event Timeline

razazel added a subscriber: razazel.Jul 8 2016, 4:07 PM

Hello,

thank you for the feedback.

Are you running any mods? If so please try to disable them first.

The next thing I would ask you to do is to provide us with the crashdumps.
If you are getting crash with vanilla version (without mods) please try to provide crashdumps created without the mods.

To get the crashdump files, please go to the Launcher > Options> Prepare Arma3 troubleshooting report, thensave the ZIP file with the report somewhere where you can access it and upload it here.
Or you can look for the crashdumps manually. Crashdump (set of mdmp + rpt + bidmp with same timestamp) files should be located in this directory:
C:\Users\<username>\AppData\Local\Arma 3

Once you have the files in a ZIP, please drag&drop them into the comment box, or (if you encounter any issue with uploading it here) upload them to some free file sharing service (for example Dropbox) and post the link to the files into the comments.

Thank you

razazel claimed this task.Jul 8 2016, 4:07 PM
razazel changed the task status from New to Need More Info.

Hi Razael, thanks for claiming my ticket so quickly. I'm not using any mods. Here is a link to the crash report.

https://www.dropbox.com/s/0esxnozkuchcbjz/ArmaReport_Log_20160708T141040_UlfXHofemeier.zip?dl=0

Thanks,
Ulf

razazel changed the task status from Need More Info to Reviewed.Jul 26 2016, 10:17 AM

Hello,

thank you for the ping :)

Since you are pinging I get it that the update did not help much and you are still experiencing the crash?
If so, please provide us with fresh crashdumps (from crashes that happened on 1.62)

Also, here are few things that you might try
https://community.bistudio.com/wiki/Arma_3_Unusual_process_exit#0xC0000005_-_ACCESS_VIOLATION

Thanks

The crash is still happening with version 1.62. I tried all workarounds for already.

Here's the crash dump for the latest version.

Thank you very much, will look into that :)

Pi closed this task as Resolved.Wed, Jun 9, 9:35 AM
Pi added a subscriber: Pi.

Closing due to age