Page MenuHomeFeedback Tracker

Grey screen
New, NormalPublic

Description

Hi,
When i start the game , it is a game picture and then it is supposed to have the menu but i have a grey screen and nothin append , i updated my drivers , i reinstate the game four times , i deleted the folders , i verified the game cache and nothing work ...
Soory for my english but i speak french

Details

Severity
Block
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Category
Game Freezes

Event Timeline

NaXyS created this task.Jul 2 2016, 1:11 AM
NaXyS updated the task description. (Show Details)

Can you get to the settings window? it maybe something to do with the settings by defaults.
Otherwise it also can be a faulty card.
You will need to output a DXdiag report of the driver error. Can you look at the control panel event viewer and see if something is showing up with errors on the machine?

Also do you have any slowness of the computer, games etc..?

Also what video card do you have... need full model please to help determine what it is.

NaXyS added a comment.Jul 2 2016, 1:20 PM

I can go to the game files but i can't go to the settings in game and i don't know what to do in the settings file.
It is no problems with the dxdiag report and no problem with the machine.
I don't have any slowness.
I have an Nvidia Geforce GTX 760