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Battleye crashes game on startup
Assigned, NormalPublic

Description

When running arma 3 through the launcher, the game process as seen in task manager is extremely slow to gain memory. After about 10 minutes of waiting, arma tries to start up, only to crash on the loading bar screen. When launching the game by just clicking the arma3.exe file in the folder, the game runs just fine. However, I cannot join servers as there is no Battleye running. It may not be Battleye that causes the crash, but when it's running, arma 3 crashes. When it is not, arma runs just fine.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Category
Game Crash
Steps To Reproduce

Open Arma 3 launcher through steam
Click Play
Wait 5-10 minutes
crash on loading bar.

Additional Information

I've never been able to get the game to work and have no way to refund it. Please fix.

Event Timeline

razazel claimed this task.Jun 22 2016, 10:12 AM
razazel changed the task status from New to Assigned.
razazel added a subscriber: razazel.

Hello,

please make sure that you are running the latest version of the BattlEye service.

In case of any further problems, please try going through the BattleEye support page
http://www.battleye.com/support/faq/ and if necessary contacting BattlEye support.

Thank you