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Server Crashes
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Description

We're with Gaming Deluxe and 3 of our 5 servers; which receive heavy traffic; will crash within an hour or less whenever the servers are full. Sometimes even multiple times within minutes of each crash or after restarts. Our UK server seems to get hung and needs to be restarted manually multiple times and has even crashed with less than 30 players on it.

IP's of these servers are as follows:
103.13.101.247:2400
45.59.69.130:2600
81.19.216.166:2300

Gaming Deluxe has stated they have sent through crash dumps from these servers. We're just looking to provide these server crash reports and hopefully get these crashes rectified asap. Very difficult to play on servers that are constantly crashing.

Details

Severity
Crash
Resolution
Open
Reproducibility
Random
Operating System
Windows 10 x64
Category
Server
Steps To Reproduce

NA

Additional Information

We're not quite sure what is causing these frequent server crashes but have heard it could be duping or a memory leak.

Event Timeline

JMan47 created this task.Jun 17 2016, 2:59 PM