After last 1.60 update Arma 3 would freeze in game and then crash but only way to end process was via Windows Task Manager. I mainly play with the Epoch mod add-on, but also have had it whilst playing KOTH mod vanilla and 1944 versions.
I verified my game cache and exited steam and restarted my pc. Then launched the game again, with same result that at some point game would freeze. I tried playing without any mods loaded in Multiplayer, and again at some random point game froze and had to be closed from task manager.
I de-fragmented my hard drive and until today's 1.60 hot fix everything was fine now I am back to having the game crash at some random point during play, with me only able to close the game via Windows Task manager.
Description
Description
Details
Details
- Severity
- Crash
- Resolution
- Open
- Reproducibility
- Always
- Operating System
- Windows 7
- Category
- Multiplayer
Additional Information
Event Timeline
Comment Actions
I cannot upload any report files other than the one given as page tells me it will not accept the file type, which is odd as that is the file format Arma3 saves the reports under. Please can some one help as i need this sorted so i can continue to play and administer the community server.
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Hello,
please gather the crashdump files (rpt+mdmp+bidmp if possible) and zip them up, you should be able to upload a zip file here. It that won't be possible, please upload the zip file to some free file sharing service and post the link to that file here. \
Thank you
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Keep getting error from website saying format is not compatible so here is link to google drive where i have put folder full of the reports generated and I have bothered to save[[ https://drive.google.com/open?id=0B5-bgbHqkgTbeEZHM05iUzM2ek0 | name ]]
I do hope this can elucidate what is going on, as I have never had such a situation with Arma 3 before in over 3000 hrs of play. highly frustrating as i cannot help community members on our Epoch server and have had to withdraw from tomorrow's mil-sim co-op mission.
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Hello,
thank you for the rpt files. It seems that there is something wrong with the game data (missing or corrupt). I would recommend that you completely delete the game and install it again from Steam, without the Epoch at first. After installing the game, please make sure to verify integrity of the game cache to prevent any missing or corrupt files being used (installation and download takes some time and something might go wrong).
Please let me know if that has helped.
Thank you
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Having followed your advice I was able to play yesterday in multiplayer with and without mods and able to join one Epoch Experimental server, but not long after joining the Epoch server i help administer and moderate, this morning, i again faced game freezing and only being able to close via task manager. I had also before playing deleted Epoch mod and re installed and verified game cache. I can only believe that it is either Epoch mod causing issue or something in server mission file. I hope you could help suggest any other measures or testing i could do to remedy this. Thank you for your assistance thus far and hoping for your continued support in resolving this problem.
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Can i also add that having yet again repeated your re installation suggestion, that whilst i still cannot join any Epoch mod servers, it is also happening when joining Wasteland servers that require no pre loaded mods and is dependent on large mission file instead.
I can join and stay on Experimental Epoch mod and other game modes like KOTH and KOTH 1944.
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Hello,
thank you for the additional info, it is much appreciated, it should help us narrow the search for the issue and should help us to find a fix faster :)
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Is there anything more you can suggest i try to help fix this issue which still persists? I understand you have many calls on your time but three days have passed and you have said nothing more. Meanwhile i cannot function as admin to my community or assist other players on the server with smaller glitches and bugs.
You have indicated previously that the problem lay in Arma files not mod files, so i would hope to have had some further response or suggestion by now!
With continued patience I await your speediest response.
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Hello,
so a fix on our side is being worked on and should be available in the next update.
Unfortunately it seems that this issue was caused by bad animation configuration in the mod. To get the game going, you would need to uninstall the mods, verify the integrity or reinstall it completely and not install the mods again until update is released with the fix. Another way would be that mod creators fix the bad animation configs.
I am sorry if this is not of much help, but options for the fix on our side are currently very limited so there is not much advise that I can offer.
Please try to reinstall the game to have only vanilla, do not install the mods at all and should the game freeze again, please send me the rpt files.
It is possible that getting it freeze without mods running we might be able to find something that was hiding behind the mod errors.
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Thank you for response as it is good to be informed as what is going on even if it is not wholly positive.
Is it possible that you have the actual name of the 'bad animation config', so that i could report those to Epoch devs so this does not arise again?
And i will certainly try as suggested in vanilla multiplayer to see if the one other gamemode that threw out error is still an issue. and will append rpt files later.
Again thank you for support and explanation.
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Most errors in the rpt are actually referring to the bad animation configs, so providing them with the rpt file will be ideal.
Should you encounter any issue in the vanilla, please let me know :)