Hello Mrwilsonstaff,

Sorry to hear about your trouble. If you send me a link to your Steam profile, I'll check your character data and see if the problem is related to that. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Also, please let me know which server your character is stuck on (ip + port number).

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,
JStewart

Thanks for sending in that info. Your character had a lot of items stacked inside of each others which is very likely to have caused that problem. Could you try to log on again and see if all is well now?

Thank you for your help, I can now access public servers.

Happy to hear :)

In case you experience any other problems in the future, please feel free to submit another ticket.

Regards,
JStewart