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Cursor not visible when upgraded to Windows 10
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Description

Hi,

I upgraded to Windows 10 yesterday, and while Windows 8.1 had a fix of changing the screen display size, Windows 10 does not have this option.

When I load the game firstly, the cursor goes round and round while loading the game. As soon as the first page is loaded, the cursor is gone and I am unable to select anything.

My current troubleshooting:

  • Used ELAN trackpad
  • Used Cyborg RAT9 wireless mouse
  • Used wired standard Dell mouse (stolen from work shh)
  • Used the Wifes crap pink wired mouse that is some crap make from ebay
  • Re-installed the drivers for Cyborg mouse
  • The only similar setting to Windows 8.1 is Windows 10 "Change size of items", and I have tried almost all different combinations.

"Help me Luke, your my only hope"

Thanks for your assistance and may the force be with you.

You guys have made a fantastic game. And I hope to continue playing as soon as possible =)

Regards,
cgarwood1990

Details

Legacy ID
3380362336
Severity
None
Resolution
Open
Reproducibility
Have Not Tried
Category
Other

Event Timeline

cgarwood1990 set Category to Other.Aug 6 2015, 11:44 PM
cgarwood1990 set Reproducibility to Have Not Tried.
cgarwood1990 set Severity to None.
cgarwood1990 set Resolution to Open.
cgarwood1990 set Legacy ID to 3380362336.May 8 2016, 11:26 PM
Posco added a subscriber: Posco.May 8 2016, 11:26 PM
Posco added a comment.Aug 7 2015, 11:30 AM

I'm on win 10 and have no mouse issues with razer death adder
also if u upgraded u need to do it properly. not just install win10 and hope it works

Try deleting these files inside C:\Users\(USERNAME)\Documents\DayZ
or these C:\Users\*username*\AppData\Local\DayZ

save them first in diff folder if u want

Hi Posco,

I have just completed a new full install and deleted all the files you listed above. This hasnt resolved the issue. Can you suggest anything else?

As soon as it gets to the "Dayz" screen the cursor disappears. The cursor is just missing. When I move the mouse I can see the icons light up red. Does this info help?

Thanks for your suggestions.

Kind regards
cgarwood199

Posco added a comment.Aug 7 2015, 10:01 PM

Is the resolution different in game since u upgraded?

Thinking try and change the resolution with your keyboard if you can and see if that fixes it. tab moves thru options. try UI resolution and game.

Have you installed any other games?

framework or direct x maybe missing something.

Win 10 isn't really updated properly yet so its like as if you have to go and install everything again like you would fresh. I know it picks up most of the install files and what not on upgrade but I found if I didn't install it again it didn't work...properly.

Also is your build up to date as of right now? I know there was a few updates yesterday.

"The only similar setting to Windows 8.1 is Windows 10 "Change size of items", and I have tried almost all different combinations"

Not sure what you're saying here...
change icon sizes?

"I have just completed a new full install"
Of dayz or windows?
after deleting those files all you have to do is verify game cache. Not reinstall. But it's obviously nothing to do with game settings if you did reinstall.

I doubt these guys can do much for you.

  • Is the resolution different in game since u upgraded? No
  • Have you installed any other games? No

Dayz is up-to-date

  • "The only similar setting to Windows 8.1 is Windows 10 "Change size of items", and I have tried almost all different combinations" Not sure what you're saying here...change icon sizes? ... changing icon and all the other drop down options that are available

A complete re-install of dayz.

  • I have verified the game a few times. Just checked again and this is all good.

Can you say how I check the framework and directx version?

Hi guys,

managed to get the fix! So it is the same issue as before with the screen size for some reason. Instead of it being under the usual place, go to 'Display' then 'Customize your display' and there is it 'Change the size of the text, apps, and other items'

I changed from 100% to 125% and it worked a treat!!!

This is confirmed fix. Hope this helps any others that are experiencing the same problem.

Rgrds.
cgarwood1990