Hello Penbruton,

Sorry to hear about your trouble. If you send me a link to your Steam profile, I'll have a look at it. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Also, please let me know if your character is on a "1st/3rd Person" or a "1st Person" server.

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,
JStewart