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character was unable to be loaded and has been reset
Closed, ResolvedPublic

Description

Whenever i try to log into a public hive server i get this message and am not sure what is the cause. "your character was unable to be loaded and has been reset. a system administrator has been notified please reconnect to continue"

Details

Legacy ID
3768530024
Severity
None
Resolution
No Bug
Reproducibility
Always
Additional Information

Event Timeline

Dradex edited Additional Information. (Show Details)Apr 4 2015, 3:21 PM
Dradex set Category to category:characters.
Dradex set Reproducibility to Always.
Dradex set Severity to None.
Dradex set Resolution to No Bug.
Dradex set Legacy ID to 3768530024.May 8 2016, 10:12 PM

Same with me aswell, 83 hour character has been reset for no reason, Devs haven't replied either what a waste of time.

Dradex added a subscriber: Dradex.May 8 2016, 10:12 PM

Been over 1 week now since problem started

Hi Dradex,

Thanks for sending in your information. The cause of you not being able to access game servers with your character is due to the sheer amount of items that you've been carrying around. Logging on with an inventory of 5600+ items can result in servers bogging down. Please keep in mind that exploiting game mechanics (even when broken) in order to dupe items is a ban-able offense and that duping to such an extent can affect other players, since servers that you try to log on to can crash.

Your account should be good to go again, but we had to fix it by killing the character. In case you encounter any further problems, please feel free to submit a new ticket on the Feedback Tracker.

Regards,
JStewart