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Side by side error
Closed, ResolvedPublic


When I try to launch the game this message comes up.

[Window Title]
C:\Program Files (x86)\Steam\steamapps\common\DayZ\DayZ.exe

C:\Program Files (x86)\Steam\steamapps\common\DayZ\DayZ.exe

The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.
this aplication failed to start because its side-by-side configuration is incorect.


Legacy ID
No Bug
Error Message
Additional Information

I've tried reinstalling the game and nothing has happened, verifying game cache and nothing.

Event Timeline

Scraapy84 edited Additional Information. (Show Details)Apr 3 2015, 6:36 PM
Scraapy84 set Category to Error Message.
Scraapy84 set Reproducibility to Always.
Scraapy84 set Severity to None.
Scraapy84 set Resolution to No Bug.
Scraapy84 set Legacy ID to 1094155182.May 8 2016, 10:11 PM

Hello Scraapy84,

Sorry to hear about your trouble. To begin with, please attach a dxdiag report to this ticket:

  1. Open the Start menu
  2. Write "dxdiag"
  3. Press enter
  4. A window will open
  5. Click "Save all information"
  6. You will get a text file - that's what we need

Also, could you attach a screenshot of the error message please?


I actually got a fix to this problem. I had to delete Razer Synapse!

Side-by-side config error is an issue with the Microsoft Visual C++ runtime libraries and can occur with any application that uses VC++.

Alright, I'll close the ticket then. Thanks for getting back on the issue Scraapy84. In case you encounter any further problems, please feel free to submit a new ticket.