happens to me a lot, seems like servers are sometimes not logging the height at which you are when you log out, and when you log in it puts you on the ground instead of putting you on the higher floor.

Hello Alrown,

Sorry to hear about your trouble. If you send me a link to your Steam profile, I'll have a look at it. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Also, please let me know if your character is on a "1st/3rd Person" or a "1st Person" server.

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,
JStewart

Here you go
http://steamcommunity.com/profiles/76561198021682579/
and its a 1st/3rd person server.

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart