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Failure to load game
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Description

Game will not load. When I click to play game is says "Preparing to Launch Game" from the steam window. Game will not load. I have made sure drivers are updated and have ran in admin mode.

Details

Legacy ID
3847601683
Severity
None
Resolution
Open
Reproducibility
Unable To Reproduce
Category
Game Crash
Steps To Reproduce

none

Additional Information

none

Event Timeline

Bohemia edited Steps To Reproduce. (Show Details)Mar 21 2015, 4:12 PM
Bohemia edited Additional Information. (Show Details)
Bohemia set Category to Game Crash.
Bohemia set Reproducibility to Unable To Reproduce.
Bohemia set Severity to None.
Bohemia set Resolution to Open.
Bohemia set Legacy ID to 3847601683.May 8 2016, 10:01 PM

Hello LT_Towerladder,

To begin with, could you provide us with a dxdiag report and any possible crash dumps please?

Getting your DxDiag file:

  1. Open the Start menu
  2. Write "dxdiag"
  3. Press enter
  4. A window will open
  5. Click "Save all information"
  6. You will get a text file - that's what we need

Getting your crash dumps:

  1. Launch Steam.
  2. Right click on DayZ.
  3. Go to "Properties".
  4. Go to "Set Launch Options".
  5. Type in "-dologs" (without quotation marks).
  6. Click ok and launch DayZ.
  7. Reproduce the crash.
  8. Go to this file location: "C:\Users\<Name>\AppData\Local"
  9. There you should see a DayZ folder.
  10. Create a .zip or .rar file of that folder.

Then take the .zip/.rar and the DxDiag file and upload them to your ticket. The upload limit is 5000KB, which should be enough. In case it is not, please upload the files to a file sharing website and post a link to the files in the comments.

Thanks,
JStewart