Game will not load. When I click to play game is says "Preparing to Launch Game" from the steam window. Game will not load. I have made sure drivers are updated and have ran in admin mode.
Description
Description
Details
Details
- Legacy ID
- 3847601683
- Severity
- None
- Resolution
- Open
- Reproducibility
- Unable To Reproduce
- Category
- Game Crash
Steps To Reproduce
none
Additional Information
none
Event Timeline
Comment Actions
Hello LT_Towerladder,
To begin with, could you provide us with a dxdiag report and any possible crash dumps please?
Getting your DxDiag file:
- Open the Start menu
- Write "dxdiag"
- Press enter
- A window will open
- Click "Save all information"
- You will get a text file - that's what we need
Getting your crash dumps:
- Launch Steam.
- Right click on DayZ.
- Go to "Properties".
- Go to "Set Launch Options".
- Type in "-dologs" (without quotation marks).
- Click ok and launch DayZ.
- Reproduce the crash.
- Go to this file location: "C:\Users\<Name>\AppData\Local"
- There you should see a DayZ folder.
- Create a .zip or .rar file of that folder.
Then take the .zip/.rar and the DxDiag file and upload them to your ticket. The upload limit is 5000KB, which should be enough. In case it is not, please upload the files to a file sharing website and post a link to the files in the comments.
Thanks,
JStewart