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Player stuck and trapped underneath green house with side stairs.
Closed, ResolvedPublic

Description

Logged out inside on the first floor of the small green house with the side stairs to the left of the house near Eletro (the one just when you are about to walk into electro walking south, the house with the water well just outside of it) on a public server (uploaded pictures with location attached) to find when i logged back into a different public server only to find that i was trapped underneath the house, tried everything to escape such as to 're-glitch' (running while the character is loading to the ground floor, but the problem still consists.

You cannot prone or jump (default control of 'V') while trapped under the small green house, you can only crouch and can only move a maximum of 3meters by 2meters in a rectangular area while under the house, this being to run into 'invisible walls' that you cannot pass through. You can see through the invisible walls all around you and can see the 'ground floor' of the house (furniture, stairs outside and inside on the ground floor the house as well as 'visible walls' on the ground floor) when you look up and around your character.
Going in third person doesn't give the full vision, it's as if the character were to 'hit his head' on the ground floor while trapped underneath it so it doesn't give the full 3rd person view. It doesn't effect 1st person, only 3rd.
People can hear you underneath the house but cannot interact with you. Dropping items on the ground makes you not able to pick them back up again as if they were 'stuck' in the ground while under the house.
{F31329}

Details

Legacy ID
3724407195
Severity
None
Resolution
Fixed
Reproducibility
Always
Steps To Reproduce
  • Enter the small green house with the side stairs near Electro. (the one with the well outside of it)
  • Crouch next to the front door with back against wall on the right hand corner of the house.
  • Log out of the server.

-Log back in and start moving forward.

  • End up being stuck underneath the house.
Additional Information

When shooting the invisible walls while under the house, it gives off the animation of shooting a wall, with the debris when the bullet hits the wall and lets off the sound of just that.
Can see players outside the house while trapped underneath, but they cannot see you.
cannot pick up items while under the house, but can enter inventory and switch weapons/items as well as eat and drink.
When logging out next to a corner while inside the green house always makes you 'glitch' under the house. I've tried multiple times on private servers and every time when i log out - get trapped under the house.
My character is still under the house as of now so i can provide more screen shots of the occurring problem.

Event Timeline

ARagingRiver edited Additional Information. (Show Details)
ARagingRiver set Category to category:playerstuck.
ARagingRiver set Reproducibility to Always.
ARagingRiver set Severity to None.
ARagingRiver set Resolution to Fixed.
ARagingRiver set Legacy ID to 3724407195.May 8 2016, 9:56 PM

Hello ARagingRiver,

Sorry to hear about your trouble. If you send me a link to your Steam profile, I'll have a look at it. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,
JStewart

Thank you for the reply JStewart,

Here's the link for my steam profile
http://steamcommunity.com/profiles/76561198166621054/

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart