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Losing public character
Closed, ResolvedPublic

Description

Sometime when i log in a public server, i loose my charactere, sometime not. I dont understand why, i have this bug two times in on month.

Details

Legacy ID
1709927335
Severity
None
Resolution
Duplicate
Reproducibility
Sometimes

Event Timeline

boser set Category to category:characters.Mar 9 2015, 4:45 PM
boser set Reproducibility to Sometimes.
boser set Severity to None.
boser set Resolution to Duplicate.
boser set Legacy ID to 1709927335.May 8 2016, 9:51 PM

Hello,

Thank you for sending us your feedback regarding this issue. Unfortunately, this problem is a known issue that has previously been reported. The devs are aware of the problem related to character save loss and they'll be working on fixing it.

In order to minimize the risk of losing your gear after a server restart, it is recommended that you wait until a couple of minutes have passed by according to the time on the restarted server before reconnecting with your character.

Closing as duplicate of #78.

Regards,
JStewart