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Cannot join most of public hive server
Closed, ResolvedPublic

Description

When I tried to join any public hive server, the game stuck at a black screen with "please wait" message at the middle. After a while I got "Connection with host has been lost" message. The symptom is similar to the other case where I had steaks in a cooking pot before but this time I don't have any.

This happen most of the time except for one public hive server which I could join in for about 1 minute and then got disconnected.

Details

Legacy ID
2939552608
Severity
None
Resolution
Fixed
Reproducibility
Always
Category
Server
Additional Information

Event Timeline

zethanas edited Additional Information. (Show Details)Mar 7 2015, 11:48 AM
zethanas set Category to Server.
zethanas set Reproducibility to Always.
zethanas set Severity to None.
zethanas set Resolution to Fixed.
zethanas set Legacy ID to 2939552608.May 8 2016, 9:50 PM

Hello zethanas,

Sorry to hear about your trouble.
I can see that you have been able to create and gear up a new character (60 items in inventory) on the same date as submitting this ticket. Can you confirm if you're still affected by this proplem please?

Thanks,
JStewart

I'm still being affected by this problem from time to time but it's much better now. I can join in more server and playing without getting disconnected right after. So I'm guessing maybe my own internet was at fault at the time. Thank you for taking your time looking into this.

No problem at all. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart