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About losting connection PLEASE FIX IT ITS NOT ONLY ME
Closed, ResolvedPublic

Description

So thats my problem.Im playing couple of minutes and then on my screen pop up no message reseived(its not a server restart because it sayed player x is losting connection).Then im waiting couple of seconds and then it disapeard,and then the no message reseived.I have no choise and i need to click exit if i stay it sayes connection with the host has been lost.That thing is happening in every single server 1/3 persion 1 persion in private servers too.Its really anoying because i cant play normaly.Im using a router model tp-link tl-wr841n.I bought the game last year and from that day to now that thing is happeing.im not the only guy there is a frend of me who had that problem too.PLS FIX THAT SO I CAN ENJOY PLAYING DAYZ {F31226}

Details

Legacy ID
3251485338
Severity
None
Resolution
Unable To Duplicate
Reproducibility
N/A
Category
General
Steps To Reproduce

I uninstall the game so many time that i cant count,i delete eveything but its not working

Additional Information

My latop is not that good and when im losing connection i can still talk with my friend so its not my internet.I REALLY HOPE TO FIX THAT THING IN THE NEXT UPDATE

Event Timeline

niko9926 edited Steps To Reproduce. (Show Details)Mar 6 2015, 1:41 PM
niko9926 edited Additional Information. (Show Details)
niko9926 set Category to General.
niko9926 set Reproducibility to N/A.
niko9926 set Severity to None.
niko9926 set Resolution to Unable To Duplicate.
niko9926 set Legacy ID to 3251485338.May 8 2016, 9:49 PM
Paper26 added a subscriber: Paper26.May 8 2016, 9:49 PM

What are the specifications of your laptop?

AMD Turion(tm)II P540 Dual-Core Processor
ATI Mobility Radeon HD 4200 Serier
2 gb of ram

mist3r added a subscriber: mist3r.May 8 2016, 9:49 PM

I really guess your router or a firewall is closing a port or something like that...

Hello niko9926,

Sorry to hear about your trouble.

Would you be able to provide us with a dxdiag report please?
Getting your DxDiag file:

  1. Open the Start menu
  2. Write "dxdiag"
  3. Press enter
  4. A window will open
  5. Click "Save all information"
  6. You will get a text file - that's what we need

You can attach it to this ticket once you have the file.

Thanks,
JStewart

Ok i attach it i think you can see it now

Hopefully you fix it because i really want to play it normaly without losting connection.P.S soon i will get a new pc is it will be fix it on the new one.My English is not very good because im from Bulgaria

Thanks for sending in your information. Unfortunately, it seems that your system specs are very much at the lower end of the scale (especially your graphics card is quite a bit below the minimum specs defined on the Steam store page). This might interfere with the login process (which is being reworked by the team) and it means that at this point in time there's not much we can do about this. For now, I would recommed that you refer to the network troubleshooting guide below in order to see if there's a problem on the connection, or alternatively wait and see if a future update of the login process helps solve the problem:

  1. Check all the physical devices on your network to ensure they are plugged in and powered on.
  2. Perform a connection test on each device connected to the network. For reference, here is a list of platform-specific troubleshooting guides:

http://windows.microsoft.com/en-us/windows/network-connection-problem-help#network-problems=windows-7&v1h=win81tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

NAT Types:

  • Open
  • Moderate
  • Strict

Open NATs can connect to any of the three types. --> Probably the least common type
Moderate can only connect to open and moderate. --> Probably the most common type
Strict can ONLY connect to open.
Strict NATs are a difficult problem with peer-to-peer games. Since most people don't have open NATs, the player with a strict NAT won't be able to find many joinable games.

Also, if the player with a strict NAT does manage to join a game, if another player with a moderate NAT joins later, the player with the strict NAT gets kicked out.

Another problem is that sometimes the ISP (Internet Service Provider) is also behind a NAT, which often means even if you have a direct connection to the internet (without a router/firewall), the ISP still acts as a strict NAT.

Port Forwarding:
The following Ports need to be open on your router to connect to the online servers:
TCP 80, UDP 88, UDP 2302, UDP 2314, UDP 2326, 2338

If you need assistance with opening these ports, please refer to the following website for more information (you will need to know your router brand and model, as the website guides are based on specific routers)
http://portforward.com/english/routers/port_forwarding/routerindex.htm

Here are some additional tips that have helped many players improve their connectivity:

  1. Make sure your router's firmware is upgraded the latest version (very important).
  2. Unplug your router for 10 minutes and plug it back in. Some older routers degrade in performance over time until it is rebooted, similar to a PC.
  3. Disable any firewall or other network filtering for the game.
  4. Enable uPnP (universal plug and play) on your router.
  5. If you don't care about security, enable DMZ (de-militarized zone) on your router for your PC's address. This turns off all of your router's firewall features for that specific PC.
  6. Run 'cmd' in administrative mode and use command ipconfig /flushdns
  7. Contact your ISP and ask them what your DNS setting should be.

Direct Connection:
If you are still having issues connecting to the online servers after trying the above steps, try connecting your broadband modem directly to the console or PC you are playing the game on. This can help determine if the issue is related directly to the router or another source.

Regards,
JStewart