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Player lost when game crashed.
Closed, ResolvedPublic

Description

Lost my character when the game crashed.

Details

Legacy ID
1529107339
Severity
None
Resolution
Duplicate
Reproducibility
Have Not Tried
Additional Information

Is there anyway i can get my charcter back

Event Timeline

easye420 edited Additional Information. (Show Details)Mar 1 2015, 5:36 AM
easye420 set Category to category:support.
easye420 set Reproducibility to Have Not Tried.
easye420 set Severity to None.
easye420 set Resolution to Duplicate.
easye420 set Legacy ID to 1529107339.May 8 2016, 9:45 PM

Hello easye420,

Thank you for sending us your feedback regarding this issue. Unfortunately, this problem is a known issue that has previously been reported. We won't be able to reinstate your previous character, but the devs are aware of the problem related to character save loss and they'll be working on fixing it.

In order to minimize the risk of losing your gear after a server restart, it is recommended that you wait until a couple of minutes have passed by according to the time on the restarted server before reconnecting with your character.

Closing as duplicate of #78.

Regards,
JStewart