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Character Reset / Gear Gone
Closed, ResolvedPublic

Description

I sometimes get the "No message received for ## seconds" message. I usually just disconnect from the server and then reconnect. This time all my gear was gone and I had reset. Frustrating to loose everything after a long time playing.

Details

Legacy ID
3098072782
Severity
None
Resolution
Duplicate
Reproducibility
Random

Event Timeline

InsuredApple set Category to category:characters.Feb 22 2015, 1:38 AM
InsuredApple set Reproducibility to Random.
InsuredApple set Severity to None.
InsuredApple set Resolution to Duplicate.
InsuredApple set Legacy ID to 3098072782.May 8 2016, 9:35 PM

Alpha reminder goes here...

Oh yea, I know it is in alhpa. It's not a complaint, just wanted to report it :)

Hello InsuredApple,

Thank you for sending us your feedback regarding this issue. Unfortunately, this problem is a known issue that has previously been reported. The devs are aware of the problem related to character save loss and they'll be working on fixing it.

In order to minimize the risk of losing your gear after a server restart, it is recommended that you wait until a couple of minutes have passed by according to the time on the restarted server before reconnecting with your character.

Closing as duplicate of #78.

Regards,
JStewart