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character not load
Closed, ResolvedPublic

Description

Character wont load, please help my.
"Your character cannot be loaded and has been reset. A system administrator has been notified. Please reconnect to the server".
"1st/3rd Person"
Steam ID url http://steamcommunity.com/profiles/76561198112427847

Details

Legacy ID
3833920909
Severity
None
Resolution
Fixed
Reproducibility
Always

Event Timeline

nikitamordof set Category to category:characters.Jan 29 2015, 4:08 PM
nikitamordof set Reproducibility to Always.
nikitamordof set Severity to None.
nikitamordof set Resolution to Fixed.
nikitamordof set Legacy ID to 3833920909.May 8 2016, 9:18 PM

Hi nikitamordof,

Thanks for sending in your information. The cause of you not being able to access game servers with your character is due to the sheer amount of items that you've been carrying around. Logging on with an inventory of 3800+ items can result in servers bogging down.

Your account should be good to go again, but we had to fix it by killing the character. In case you encounter any further problems, please feel free to submit a new ticket on the Feedback Tracker.

Regards,
JStewart