Hello, I was packing up my character for the weekly maintanence and I tried holding onto as much items as possible by putting back packs into back packs just so I can hold more loot. So I logged out and tried logging back in and I encounter the message "Unable to load character, Your character has been reset" on the bottom left corner of the screen every time I tried logging onto server. Then I would just get stuck on the "please wait" screen and not be able to load onto another server. Please assist. Thank you.
Description
Description
Details
Details
- Legacy ID
- 326505933
- Severity
- None
- Resolution
- Fixed
- Reproducibility
- Sometimes
Steps To Reproduce
- Overload inventory with a lot of items
- Log out with a lot of items in inventory
- Attempt to log back onto game servers
- Receive the error message and say stuck in Please Wait
Additional Information
Steam ID: Ggrouch
Stay awesome!
Event Timeline
Comment Actions
Hello,
Sorry to hear about your trouble. If you send me a link to your Steam profile, I'll have a look at your character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"
Also, please let me know if your character is on a "1st/3rd Person" or a "1st Person" server.
If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".
Thanks,
JStewart
Comment Actions
Hi Grouch,
Thanks for sending in your information. The cause of you not being able to access game servers with your character is due to the sheer amount of items that you've been carrying around. Logging on with an inventory of 4000+ items can result in servers bogging down.
Your account should be good to go again, but we had to fix it by killing the character. In case you encounter any further problems, please feel free to submit a new ticket on the Feedback Tracker.
Regards,
JStewart