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please wait Character reset
Closed, ResolvedPublic

Description

i get a msg saying "Your character was unable to load and has been reset. A system administrator has been notified. Please reconnect to continue."

and

please wait Infinity.... All Server

my steam ID STEAM_0:0:75610557

http://steamcommunity.com/profiles/76561198111486842

Reset Please

Details

Legacy ID
1211216513
Severity
None
Resolution
Fixed
Reproducibility
Always

Event Timeline

bisk4316 set Category to category:characters.Jan 27 2015, 3:48 AM
bisk4316 set Reproducibility to Always.
bisk4316 set Severity to None.
bisk4316 set Resolution to Fixed.
bisk4316 set Legacy ID to 1211216513.May 8 2016, 9:18 PM

Hi bisk4316,

Thanks for sending in your information. The cause of you not being able to access game servers with your character is due to the sheer amount of items that you've been carrying around. Logging on with an inventory of 3300+ items can result in servers bogging down.

Your account should be good to go again, but we had to fix it by killing the character. In case you encounter any further problems, please feel free to submit a new ticket on the Feedback Tracker.

Regards,
JStewart