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player_stuck
Closed, ResolvedPublic

Description

my character reset on the main page but then when i try to join a server it says "Your character was unable to load and has
been reset. A system administrator has been notified. Please reconnect to
continue."

Details

Legacy ID
1318984879
Severity
None
Resolution
Fixed
Reproducibility
Unable To Reproduce
Additional Information

Event Timeline

hikori96 edited Additional Information. (Show Details)Jan 22 2015, 2:37 AM
hikori96 set Category to category:playerstuck.
hikori96 set Reproducibility to Unable To Reproduce.
hikori96 set Severity to None.
hikori96 set Resolution to Fixed.
hikori96 set Legacy ID to 1318984879.May 8 2016, 9:16 PM

Hi hikori96,

Thanks for sending in your information. The cause of you not being able to access game servers with your character is due to the sheer amount of items that you've been carrying around. Logging on with an inventory of 8000+ items can result in servers bogging down.

Your account should be good to go again, but we had to fix it by killing the character. In case you encounter any further problems, please feel free to submit a new ticket on the Feedback Tracker.

Regards,
JStewart