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Unable to play with character under 1st/3rd Person due to continued error upon Server entry
Closed, ResolvedPublic

Description

I cannot join any 1st/3rd person Hive connected servers, I keep getting this error while sitting on "Please wait" -

"Your character was unable to be loaded and has been reset"

Could you please reset my character so I can rejoin.
Character is under my steam account - http://steamcommunity.com/profiles/76561197975429934/

Details

Legacy ID
1132665957
Severity
None
Resolution
Fixed
Reproducibility
Always
Steps To Reproduce

Unable to play with character under 1st/3rd Person due to continued error upon Server entry

Event Timeline

joshindaphils set Category to category:characters.
joshindaphils set Reproducibility to Always.
joshindaphils set Severity to None.
joshindaphils set Resolution to Fixed.
joshindaphils set Legacy ID to 1132665957.May 8 2016, 9:15 PM

Hi joshindaphils,

Thanks for sending in your information. The cause of you not being able to access game servers with your character is due to the sheer amount of items that you've been carrying around. Logging on with an inventory of 4700+ items can result in servers bogging down.

Your account should be good to go again, but we had to fix it by killing the character. In case you encounter any further problems, please feel free to submit a new ticket on the Feedback Tracker.

Regards,
JStewart