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Unable to load character
Closed, ResolvedPublic

Description

Character wont load, msg says that character has been reset and to reconnect. Please reset my character.

Details

Legacy ID
3666496991
Severity
None
Resolution
Fixed
Reproducibility
Always

Event Timeline

kjesser set Category to category:characters.Jan 19 2015, 7:18 AM
kjesser set Reproducibility to Always.
kjesser set Severity to None.
kjesser set Resolution to Fixed.
kjesser set Legacy ID to 3666496991.May 8 2016, 9:15 PM
kjesser edited a custom field.

Hello kjesser,

Sorry to hear about your trouble. If you send me a link to your Steam profile, I'll have a look at your character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Also, please let me know if your character is on a "1st/3rd Person" or a "1st Person" server.

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,
JStewart

Thanks for sending in your information. The cause of you not being able to access game servers with your character is due to the sheer amount of items that you've been carrying around. Logging on with an inventory of 3200+ items can result in servers bogging down.

Your account should be good to go again, but we had to fix it by killing the character. In case you encounter any further problems, please feel free to submit a new ticket on the Feedback Tracker.

Regards,
JStewart