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character was unable to load and has been reset
Closed, ResolvedPublic

Description

hi i can't join any Public server in 3rd person i keep getting this "your character was unable to be loaded and has been reset.A system administrator has been notified.please reconnect to continue."

thanks for you're feedback

Details

Legacy ID
650336911
Severity
None
Resolution
Fixed
Reproducibility
Always

Event Timeline

mechevielli set Category to category:characters.Jan 15 2015, 5:07 PM
mechevielli set Reproducibility to Always.
mechevielli set Severity to None.
mechevielli set Resolution to Fixed.
mechevielli set Legacy ID to 650336911.May 8 2016, 9:13 PM
mechevielli edited a custom field.

Hello,

Sorry to hear about your trouble. If you send me a link to your Steam profile, I'll have a look at your character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,
JStewart

Thanks for sending in your information. The cause of you not being able to access game servers with your character is due to the sheer amount of items that you've been carrying around. Logging on with an inventory of 3800+ items can result in servers bogging down.

Your account should be good to go again, but we had to fix it by killing the character. In case you encounter any further problems, please feel free to submit a new ticket on the Feedback Tracker.

Regards,
JStewart