Hello nerobp,

Just to make sure; the problem is related to a server where you just installed BEC and set persistence to "on"?

If so, would it be possible for you to note down your server information here please (ip + port)? Then I can log on with my character and see if I get a reset as well.

Thanks,
JStewart

Hello JStewart,

yes, its no Problem. If i'm at home, i will post it here in a private massage.
!But, please do it on the Maintance on Wendsday or my team will get very very very angry about me and we lost half of the Team because the hackers. They stop playing the game. Okay? !

The steps in Detail was:
Wrote the fragnet-Support that i don't find the Point BEC Update.
The Support answer me and tells me it was not installed and they have done it.
I connect to the Server, my char was there with persistance off (our default).
I disconnected, stop the Server and BEC and look, what jobs BEC have. Then i disable the BEC (stop the Service) and start the Server with "persistance on".
Then, half of your Team how join to the Server (the other half was not on thair pc) were wiped.
We disconnected, join another Server, Change Settings... the wipe was final.
After we changed the Settings and restarts the Server some times, other Players were not wiped.
So only the Player how connect to the Server on that moment were wiped. After the first install of BEC and "persistance on" for the first time after BEC Update.

Never ever seen this problem before. Ive installed and uninstalled persistence many times and nobody has ever had a character wipe before.

Something tells me it was the server connecting to the hive error somehow.

Normally its a 15 sec to 90 sec hive connection. So I am thinking it didn't connect to the hive at all and caused a character wipe.

Did you guys exit the game without moving and restart the server?

one reconnect, one connect to a running other Server... all instant and without moving. We know this bug ;)
And ist not ONLY the Switch of persistance on/off. If was only after the first time of BEC install+Update as i wrote and then the Switch.

For me its gone because the items are deleted but other Player could interessted it for there char on the maintance on wendsday.

Thanks for sending in the info. I'll wait with trying until tomorrow as you requested.

Feedback after testing(?):

Most interessting.
You test it?
I join yesterday evening and get "Testing 1 2 3" during connect.
On Persistance on as well as on off.
So i disconnect each time immediately and reconnect and my char was there.
Only on the first time i connect to the Server with this Setting. After that i could Change it as i want and do not get this massage again.

I tried connecting to your server a couple of times, but I never got the "Testing 1 2 3" message (since I didn't connect right after restart) or the character reset. The team is still working on the character reset problems, and in that regard we'll see if we can reproduce the issue. As for now, I'll close the ticket since it seems to be quite similar to the "connecting to a restarted server resets the character" issue.

Thanks a lot for testing the bug on your server nerobp!!