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Character wiped
Closed, ResolvedPublic

Description

My character was wiped today after getting booted from a server due to re-boot. I waited about 20-30 seconds and reconnected to the very same server, but my profile was deleted.

http://steamcommunity.com/profiles/76561198030662632/home

Details

Legacy ID
151460155
Severity
None
Resolution
Duplicate
Reproducibility
Sometimes

Event Timeline

haroldstoneworthy set Category to category:characters.Jan 6 2015, 5:47 AM
haroldstoneworthy set Reproducibility to Sometimes.
haroldstoneworthy set Severity to None.
haroldstoneworthy set Resolution to Duplicate.
haroldstoneworthy set Legacy ID to 151460155.May 8 2016, 9:09 PM
Darcion added a subscriber: Darcion.May 8 2016, 9:09 PM

you cant get it back from BI.

this issue is known, next time wait a bit longer if you see "wait for host" you should leave asap. if you see in the left bottom corner 123 test it is too late. you have a chance to get your old one back, leave asap and reconnect.

This is disappointing. I spent a good amount of time getting this character geared out. Not sure I'm going to play anymore.

Why is a known issue like this not given the highest amount of priority? Perception is everything to the user, and this leaves a bad taste in my mouth for BI. I'm done.

Hello,

Thank you for sending us your feedback regarding this issue. Unfortunately, this problem is a known issue that has previously been reported. The devs are aware of the problem related to character save loss and they'll be working on fixing it during development.

Closing as duplicate of #78.

Regards,
JStewart