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Reset character plz. Looping "Your character was unable to be loaded and has been reset." on 3rd person public hive.
Closed, ResolvedPublic

Description

Every third person server returns "Your character was unable to be loaded and has been reset. A system administrator has been notified. Please reconnect to continue." when trying to log in. Please advise on how to resolve. I am only able to login to 1st person and public hive servers at this time.

Details

Legacy ID
3485766527
Severity
None
Resolution
Fixed
Reproducibility
Always
Steps To Reproduce

1.Attempt to connect to a 3rd person public hive server.
2."please wait"
3."Your character was unable to be loaded and has been reset. A system administrator has been notified. Please reconnect to continue.".
4.Exit.
5.Reconnect.
6.repeats from step 2.
7.attempt to connect to 1st person hive or private hive
8.successfully connect to 1st person or private hive.

Event Timeline

Gille edited Steps To Reproduce. (Show Details)Dec 28 2014, 2:54 PM
Gille set Category to category:support.
Gille set Reproducibility to Always.
Gille set Severity to None.
Gille set Resolution to Fixed.
Gille set Legacy ID to 3485766527.May 8 2016, 9:05 PM
Gille edited a custom field.

Hi,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to open up a new ticket in the Feedback Tracker.

Regards,
JStewart