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Character wiped after update
Closed, ResolvedPublic

Description

Updated logged a public server, got a message unable to load character details, your character was reset.

Details

Legacy ID
2413738795
Severity
None
Resolution
Duplicate
Reproducibility
Have Not Tried

Event Timeline

DDM_PLAGUE set Category to category:characters.Dec 19 2014, 8:11 PM
DDM_PLAGUE set Reproducibility to Have Not Tried.
DDM_PLAGUE set Severity to None.
DDM_PLAGUE set Resolution to Duplicate.
DDM_PLAGUE set Legacy ID to 2413738795.May 8 2016, 9:00 PM

Hello DDM_PLAGUE,

Thank you for sending us your feedback regarding this issue. Unfortunately, this problem is a known issue that has previously been reported. The devs are aware of the problem related to character wipes/save loss and they'll be working on fixing it. The team is addressing several elements of the game in conjunction with solving this problem, so in the meantime we humbly ask for your patience while the guys work at it.

Closing as duplicate of #78.

Regards,
JStewart