Page MenuHomeFeedback Tracker

"NO MESSAGE RECEIVED" every 15 minutes
Closed, ResolvedPublic

Description

Whenever I play Dayz and join any server, in about 15 minutes it will say "No messaged received" and when I click exit,it will freeze and that means I have to end the game from task manager. I've done everything from reinstalling the game, downloading the Battleye and putting it in the folder, and verifying the game cache. I've checked my router and connection and they seem just fine. I know for a fact it isn't serverside because I'm the only one who disconnected from the server when I check the player list. If you can help I'd really appreciate it. Thanks.

Details

Legacy ID
3125369895
Severity
None
Resolution
Suspended
Reproducibility
Always
Category
Game Freezes
Steps To Reproduce
  1. start dayz (everything is up to date)
  2. hop on a server(batteye up to date etc)
  3. play for 15-20 minutes
  4. "no message received"
  5. exit (DayZ freezes, then crashes

Event Timeline

ExtraDone set Category to Game Freezes.
ExtraDone set Reproducibility to Always.
ExtraDone set Severity to None.
ExtraDone set Resolution to Suspended.
ExtraDone set Legacy ID to 3125369895.May 8 2016, 8:54 PM

I have also been having this issue. It behaves like the old Battle Eye bug, but is not fixed as has been documented.

I do have the excact same issue for months now.
I doubt it has anything to do with Battleye, because Arma 3 runs without any trouble.

I reported it aswell: 0015538
Looked fix, but sadly wasn´t :-(

Edit: for me it happens <excactly> every 15 minutes in game

Thirath added a subscriber: Thirath.May 8 2016, 8:54 PM

Ive been having the same issue for months. Reformatted/reinstalled/updated all drivers/deleted the battleeye from appdata and manually installed/verified cashe etc nothing has worked.

I had the same issue but my game doesn't crash

Yes, this bug is characterized by the fact that it happens after a specific amount of time once you join the server. For myself, it happens at exactly 15 minutes. Exiting the game after you get the message causes DayZ to freeze and you must Ctrl+Alt+Del to get to the task manager to kill it.

Hi guys,

I had this problem stupidly bad aswell, exactly 15 minute disconnection, I done everything from deleting battleye files etc to re-installing game, and deleting antivirus and firewall,

Final solution was for me to buy a new router as mine was 3 years old, I had a Belkin, but i bought a TP Link N600, wifi is weak but it completely fixed my 15 minute problem.

hope it works for you guys!

BTW, just keep receipt for router and just send back to store if did not fix your problem. (make a excuse that the router kept disconnecting or w/e)

cheers

Roger

Hi everyone,

have a look here:
http://feedback.dayzgame.com/view.php?id=15919

That guy seems to have found his to solve the problem. Please report back if this worked for you too or not.

Regards,
Johnny

My current work around involves creating a new user on the computer and launching DayZ from that user so this could work, although IIRC it did not the last time I tried it.

I'll give this a try on the main user account and report back when I get a chance.

Edit:

I've tried it out as detailed in the other post (Deleting battleye from appdata and downloading etc) and the issue is still not fixed.

Since creating a new user does seem to fix the issue for me, it does appear to be something user account install specific.

Posting the suggestion in here as well:

"... deleted all battleye folders in your app "C:users\<username>\appdata\local\dayz" and in your steam folder "C:\Program Files (x86)\Steam\steamapps\common\DayZ\BattlEye". Then create new battleye folders there and copy the battleye.dll u have downloaded from battleye.com into these to folders and it worked."

Both options didn´t solve this issue for me - still happening every 15 minutes
:-(

I am in the same boat as slowmo23, still disconnecting every 15 minutes on the dot after trying both options.. The only thing I have yet to try is a different router which I plan on testing in a couple days. Will update with findings.

Thanks Thirath!

Hi all!,

Well a while back I thought my router fixed the problem, but I emailed battleye support in the end.

He used teamviewer and ran a diagnostic program to sort mine out, (he updated battleye servers a couple days later when fixed problem)

So I can admit to say that the way is to contact battleye people!.

cheers

Roger

I bought this game 1 week ago and have this problem nearly every time I play. The time from when I start the game to when I receive this message varies from around 15 to 30 minutes. When the timer reaches 90 I am kicked out of the game and I receive a message from Windows saying the program has stopped working. Windows debugger gives the message "An unhandled win32 exception occurred in dayz.exe [8536].

Hello again,

Closing ticket due to inactivity. However, in case the problem persists, please feel free to submit a new ticket.

Regards,
JStewart