Why do you call it a "hardcore" player?

Hello shadow300z,

Sorry to hear about your trouble. If you send me a link to your Steam profile, I'll have a look at it. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,
JStewart

Cool, thank you.

https://steamcommunity.com/profiles/76561197987890980

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to open up a new ticket in the Feedback Tracker.

Regards,
JStewart