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Maniphest T105724

HIVE BROKEN - character reset required - Help - unplayable - admin required
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Description

same as 0019286

Your character was unable to be loaded and has been reset

always stop at "please wait"

could you please help to reset my character ASAP?

Every server does the same thing message received from hive is attached

http://cloud-2.steampowered.com/ugc/31852676982597106/DFE9686C48EC18DA59347E8FC70EBEA47012D144/

Details

Legacy ID
4223086103
Severity
None
Resolution
Fixed
Reproducibility
Unable To Reproduce
Steps To Reproduce

Unable to play on public hive at all so cannot reproduce.

Event Timeline

kickasskaeden edited Steps To Reproduce. (Show Details)Nov 29 2014, 6:28 PM
kickasskaeden set Category to category:characters.
kickasskaeden set Reproducibility to Unable To Reproduce.
kickasskaeden set Severity to None.
kickasskaeden set Resolution to Fixed.
kickasskaeden set Legacy ID to 4223086103.May 8 2016, 8:45 PM
kickasskaeden edited a custom field.
kickasskaeden added a comment.Nov 29 2014, 6:36 PM

games is unplayable. please fix asap.
only playable on private hives

kickasskaeden added a comment.Nov 29 2014, 6:53 PM

please assign asap JStewart just fixed this same issue for someone else

kickasskaeden added a comment.Nov 29 2014, 11:02 PM

Just checked and the character still wont get past please wait.

It is stuck somewhere between logging in and the central hive. Please help him.

kickasskaeden added a comment.Nov 30 2014, 8:51 AM

Still unable to get past please wait

JStewart added a comment.Dec 1 2014, 3:58 PM

Hi,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to open up a new ticket in the Feedback Tracker.

Regards,
JStewart

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