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Can't find any servers since getting the game.
Closed, ResolvedPublic

Description

Can't find any servers when clicking refresh servers when attempting to play the game.

I tried filtering the ms from 0, 100, 500 , 1000

and still nothing

Details

Legacy ID
383072922
Severity
None
Resolution
Unable To Duplicate
Reproducibility
Always
Category
Server
Steps To Reproduce

Searching for Servers

Event Timeline

shadowq8 set Category to Server.
shadowq8 set Reproducibility to Always.
shadowq8 set Severity to None.
shadowq8 set Resolution to Unable To Duplicate.
shadowq8 set Legacy ID to 383072922.May 8 2016, 8:22 PM

Hi shadowq8,

Do you still have the same problem after the servers came back online after the weekly maintenance?

Regards,
JStewart

Yes I still do. I had it since Tuesday morning .

I would like to add, even when attempting to join a game through six launcher the game says waiting for host and never joins

Would it be possible for you to attach a screenshot of your filter settings in the server browser please?

The settings seem to be fine. Please try the following in Steam:

  1. Start Steam and right click on DayZ in your game library (make sure that the game is not running).
  2. Select the tab labeled "Local Files".
  3. Click on the button labeled "Verify integrity of game cache...".
  4. Start DayZ once the process is complete.

If this does not solve the problem, then try upgrading to the experimental version and subsequently downgrade to the stable version.

In case this does not solve your problem either, I can have a look at your account in the character database if you send me a link for your Steam Profile ID.

I already did that and attempted to reinstall it.

My profile is :

http://steamcommunity.com/id/puckyouq8

i would like to add I even deleted the windows firewall rules and no prompt even came up for adjusting windows firewall settings..

my friends can see me playing dayz but i can't join there servers or even see them in the server list.

Thanks for sending in your info. I checked your account and all seems good to go. Unfortunately, this problem is not something we can fix on our end since it seems that something on your network is blocking access to the game servers. The servers are up and running so you should be able to see and join any one of them.

The devs have provided a network troubleshooting guide that could help you finding the source of the problem:

  1. Check all the physical devices on your network to ensure they are plugged in and powered on.
  2. Perform a connection test on each device connected to the network. For reference, here is a list of platform-specific troubleshooting guides:

http://windows.microsoft.com/en-us/windows/network-connection-problem-help#network-problems=windows-7&v1h=win81tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

NAT Types:

  • Open
  • Moderate
  • Strict

Open NATs can connect to any of the three types. --> Probably the least common type
Moderate can only connect to open and moderate. --> Probably the most common type
Strict can ONLY connect to open.
Strict NATs are a difficult problem with peer-to-peer games. Since most people don't have open NATs, the player with a strict NAT won't be able to find many joinable games.

Also, if the player with a strict NAT does manage to join a game, if another player with a moderate NAT joins later, the player with the strict NAT gets kicked out.

Another problem is that sometimes the ISP (Internet Service Provider) is also behind a NAT, which often means even if you have a direct connection to the internet (without a router/firewall), the ISP still acts as a strict NAT.

Port Forwarding:
The following Ports need to be open on your router to connect to the online servers:
TCP 80, UDP 88, UDP 2302, UDP 2314, UDP 2326, 2338

If you need assistance with opening these ports, please refer to the following website for more information (you will need to know your router brand and model, as the website guides are based on specific routers)
http://portforward.com/english/routers/port_forwarding/routerindex.htm [^]

Here are some additional tips that have helped many players improve their connectivity:

  1. Make sure your router's firmware is upgraded the latest version (very important).
  2. Unplug your router for 10 minutes and plug it back in. Some older routers degrade in performance over time until it is rebooted, similar to a PC.
  3. Disable any firewall or other network filtering for the game.
  4. Enable uPnP (universal plug and play) on your router.
  5. If you don't care about security, enable DMZ (de-militarized zone) on your router for your PC's address. This turns off all of your router's firewall features for that specific PC.
  6. Run 'cmd' in administrative mode and use command ipconfig /flushdns
  7. Contact your ISP and ask them what your DNS setting should be.

Direct Connection:
If you are still having issues connecting to the online servers after trying the above steps, try connecting your broadband modem directly to the console or PC you are playing the game on. This can help determine if the issue is related directly to the router or another source.

Regards,
JStewart