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help me from stuck
Closed, ResolvedPublic

Description

Hello, DayZ stuffs.
I'm Japanese, and sorry for poor English.

Now,I have a problem again.
It's My character can't login to DayZ any server.
Always lost connection.
May be, this isn't character stuck.
Please check my DayZ account and please help me.

MySteamID
STEAM_0:1:76968560

character on Regular and Hardcore serever.

Details

Legacy ID
2338177449
Severity
None
Resolution
Suspended
Reproducibility
Sometimes

Event Timeline

Frenior set Category to category:playerstuck.Oct 13 2014, 2:28 PM
Frenior set Reproducibility to Sometimes.
Frenior set Severity to None.
Frenior set Resolution to Suspended.
Frenior set Legacy ID to 2338177449.May 8 2016, 8:18 PM

Hello Frenior,

Thanks for sending in your account information. I checked the character database, and the problem is not related to your account.

To begin with I would recommend that you try to verify the integrity of the game cache:

  1. Start Steam and right click on DayZ in your game library (make sure that the game is not running).
  2. Select the tab labeled "Local Files".
  3. Click on the button labeled "Verify integrity of game cache...".
  4. Start DayZ once the process is complete.

If this does not solve the problem, then try upgrading to the experimental version and subsequently downgrade to the stable version.

Regards,
JStewart

Hello again,

Closing ticket due to inactivity. However, in case the problem persists, please feel free to open up a new ticket in the Feedback Tracker.

Regards,
JStewart