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Session Lost
Closed, ResolvedPublic

Description

I get the typical session lost error. I always get this, for any server I try to connect to. I've tried verifying my cache through Steam. I've disabled all AV and firewall software. I've reinstalled the game entirely. Nothing helps.

Here's my Steam ID in case theres a problem there: http://steamcommunity.com/id/bcaudill/

Details

Legacy ID
1918615676
Severity
None
Resolution
Unable To Duplicate
Reproducibility
Always
Category
General

Event Timeline

bc0 set Category to General.Sep 21 2014, 2:14 AM
bc0 set Reproducibility to Always.
bc0 set Severity to None.
bc0 set Resolution to Unable To Duplicate.
bc0 set Legacy ID to 1918615676.May 8 2016, 8:02 PM
Bohemia added a subscriber: bc0.Sep 21 2014, 2:14 AM

I've got the same problem. No more than 30 seconds of game play at a time.

bc0 added a comment.Sep 21 2014, 1:58 PM

I should add that this happens for me near-instantly after trying to connect to a server. So I never actually get into a game.

I've got the same problem, cannot even come on the server, tried to disable my Panda antivirus, still didnt work. I am thinking about battleEye problem with connection, should be something like that. Something isnt allowing us to go throug the ports or something. I dont know.

Hello bc0,

The devs had a look at your account in the database, and nothing was wrong there. However, the devs provided the following guide for troubleshooting your network.

If you are having issues with connecting to online modes in DayZ, please refer to the connection troubleshooting guide below:

  1. Check all the physical devices on your network to ensure they are plugged in and powered on.
  2. Perform a connection test on each device connected to the network. For reference, here is a list of platform-specific troubleshooting guides:

http://windows.microsoft.com/en-us/windows/network-connection-problem-help#network-problems=windows-7&v1h=win81tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

NAT Types:

  • Open
  • Moderate
  • Strict

Open NATs can connect to any of the three types. --> Probably the least common type
Moderate can only connect to open and moderate. --> Probably the most common type
Strict can ONLY connect to open.
Strict NATs are a difficult problem with peer-to-peer games. Since most people don't have open NATs, the player with a strict NAT won't be able to find many joinable games.

Also, if the player with a strict NAT does manage to join a game, if another player with a moderate NAT joins later, the player with the strict NAT gets kicked out.

Another problem is that sometimes the ISP (Internet Service Provider) is also behind a NAT, which often means even if you have a direct connection to the internet (without a router/firewall), the ISP still acts as a strict NAT.

Port Forwarding:
The following Ports need to be open on your router to connect to the online servers:
TCP 80, UDP 88, UDP 2302, UDP 2314, UDP 2326, 2338

If you need assistance with opening these ports, please refer to the following website for more information (you will need to know your router brand and model, as the website guides are based on specific routers)
http://portforward.com/english/routers/port_forwarding/routerindex.htm

Here are some additional tips that have helped many players improve their connectivity:

  1. Make sure your router's firmware is upgraded the latest version (very important).
  2. Unplug your router for 10 minutes and plug it back in. Some older routers degrade in performance over time until it is rebooted, similar to a PC.
  3. Disable any firewall or other network filtering for the game.
  4. Enable uPnP (universal plug and play) on your router.
  5. If you don't care about security, enable DMZ (de-militarized zone) on your router for your PC's address. This turns off all of your router's firewall features for that specific PC.
  6. Run 'cmd' in administrative mode and use command ipconfig /flushdns
  7. Contact your ISP and ask them what your DNS setting should be.

Direct Connection:
If you are still having issues connecting to the online servers after trying the above steps, try connecting your broadband modem directly to the console or PC you are playing the game on. This can help determine if the issue is related directly to the router or another source.

Regards,

JStewart