Hello butch11757,

Sorry to hear about your trouble. If you send me a note with your Steam Profile ID url, I'll have a look at it. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Also, please let me know if your character is on a Regular/Hardcore server.

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,

JStewart

JStewart, thank you so much it seem the problem was solved

That's good news :) I'll close your ticket then, but in case you encounter any further problems, please feel free to open up a new issue in the Feedback Tracker.

Regards,

JStewart