Hello imererkmenis,

Sorry to hear about your trouble. If you send me a note with your Steam Profile ID url, I can make sure that you get a freshspawn character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Also, please let me know if your character is on a Regular/Hardcore server.

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,

JStewart

Hello again imererkmenis,

Closing ticket due to inactivity. However, in case the problem persists, please feel free to open up a new ticket in the Feedback Tracker.

Regards,
JStewart