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Your BattlEye security
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Description

Hello dear devs,

I'm here to report something unacceptable, I don't know if I have to complaint to you guys but this particular thing is pissing me out, sorry for language but here is the problem, this problem is just wrong, let me explain things straight :
I got a friend who got banned from your game by BattlEye, the problem is, the only thing he did was switching servers but they all were restarting
I played yesterday your game with his beautiful Security system which is supposed to ban the real Hackers, guess what ? A random flying guy dropped a grenade at my shoes and I exploded and I died from this, I ate the trees near me. Another thing, there are SO MUCH Cheated M4, I mean any M4 Guy I kill got one, WHAT THE ACTUAL FUCK mister Devs ?
I do understand that cheaters are and won't get banned from everywhere but still, your BattlEye thing is banning the wrong people here.
I'm mad at this " Anti-hack " system 'cause it just doesn't work at all, oh wait, it works, to ban people who are innocent.
Really, people pay your early access to help you and to support your project, why would you let clean people get banned without any reason ?
I mean, seriously guys, those flying hackers are killing me and you banned one of my friends which has not done anything.
You're banning people who trust your game, it's not a professional way to do things, reconsider this BattlEye stuff, reconsider your random bans on random innocent people, anyway kind sir, I will be pleased to tell you the name of that guy who get banned by BattlEye without any reason and I'm pretty sure there's some other people in that case : Gaudlike, don't know if it will help but he's fighting to get unbanned. Please sir, do some effort for your community which trusts you, trust the honest players back, that's all I'm asking

Goodbye sir, promise me you're not litteraly teabagging your community.

Details

Legacy ID
536925762
Severity
None
Resolution
Duplicate
Reproducibility
Random
Category
Other
Steps To Reproduce

Apparently, switching server to server and if they restart something like one minute after you got in make you banned for some unknown reason.

Additional Information

I think the problem comes from BattlEye as it's not banning the real hackers at all.

Event Timeline

Kimiyuho edited Additional Information. (Show Details)
Kimiyuho set Category to Other.
Kimiyuho set Reproducibility to Random.
Kimiyuho set Severity to None.
Kimiyuho set Resolution to Duplicate.
Kimiyuho set Legacy ID to 536925762.May 8 2016, 7:46 PM

I am not affiliated with the development of this game. I do how ever have a lot of experience with how Battleeye and other Anti Cheat programs work. 99.9% bans are not for nothing. Your friend may have had something that was altering game memory in the background (injection software. hooks, or files where referenced against library of clean files, old method). Battle eye, if anything like vac will keep something similar to a .dat file of what was running while you are playing. So say he used something a couple of months ago and the program or script he used is now on battle eyes radar they would constantly cross reference those old .dat files and see that he had been running something in the past. Boom two months later a ban happens. My advice would be to have your friend contact battle eye about this situation. If he was cheating, injecting, moding then the ban was deserved.

Well, what about the other people complaining about the same issue ?
He swear that he doesn't hack at all, I'm ready to trust him but I'm really pissed out, he bought DayZ not so long ago to play with me and some friends, he always get shot and barely kill anything else than me. I do think BattleEye banned him for nothing, he already sent a mail to BattleEye which answered that he had potentialy modified files, that it was suspicious, they didn't get any proof to ban him, they said that and just said that they weren't going to reconsider it at all, I don't know if your statistics are actually right but as an Alpha, I can consider they're making mistakes. Still, they shouldn't ban without proof and most of all, they should care instead of saying " Nope, we're not going to unban you and it won't happen, 'cause we're not capable of banning the flying grenade launcher guys "
Trust me, there's something wrong.
And I'll make him keep complaining for his ban to BattleEye.

Hello Kimiyuho,

Global bans are issued by BattlEye and will have to be investigated by BattlEye. We have no access to or administrative powers over their tools. For this reason, all global bans will have to be disputed with BattlEye.

Thanks,
JStewart