Hello metteigel,

In order for us to investigate further, please provide the following:

• The IP address of any one of the servers that you can't connect to.
• The exact time and date you tried to connect to the server (along with your time zone).
• Your Steam ID url. Example: "http://steamcommunity.com/id/xxxxxxxxxx/".
• Your ingame name.

Also, please perform a tracert command to the IP address that you provide us. In order to perform a tracert command you can use the following steps:

1. Press R while holding down the Windows key.
2. Type in cmd and press enter.
3. Type in "tracert xxx.xxx.xxx.xxx" without quotation marks and replace xxx.xxx.xxx.xxx with the ip address of the server that you can't connect to.
4. After the tracert is complete; right click inside the command window and select "Select All" .
5. Copy the text and paste it in your issue on the feedback tracker.

If you prefer to send all your information in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Regards,

JStewart

So i hope you can see my secret answer :D
Thanks for the quick answer Stewart ! :)

I have a pal with the same problem, sometimes it works, sometimes not at all...
I will monitor this ticket :)

So i'm not alone, nice to hear :D

Thanks for sending in all of your information! I'll send it across to the devs for further investigation.

Regards,

JStewart

Ok thank you very much ! :)

Any Update on this ?

No update yet, I'm afraid. But as soon as I receive news on this, I'll make sure to update this ticket.

Ok thx anyway! :)

Just to check any News? Don't Stress I know there are many issues this DayZ and de DevZ probably don't have very much time for this kind of ProblemZ :-P

I talked again with my Friend about this Problem, and it seems like now it's working stable. He doesn't know if the provider changed something on their side, but I guess not because on de Xbox he can't play Online at all because of this IP Problem.

@metteigel, do you still have problems with that?

Unfortunately there are no definite results yet. In case this turns out to be a player side issue they would want to be completely sure. This is also so that they would be able to fix issues on our end in case that's where the culprit is located.

No, nothing changed for me ! :-/

Hello again metteigel,

The devs reviewed all your data/logs, but during the investigation they found no indications that the connection issues are due to the client/servers so unfortunately, there's nothing we can do on our end to solve the problem. However, the devs have provided the guide below for further troubleshooting on your network:

If you are still having issues with connecting to online modes in DayZ after performing these steps, please refer to the connection troubleshooting guide below:

1. Check all the physical devices on your network to ensure they are plugged in and powered on.
2. Perform a connection test on each device connected to the network. For reference, here is a list of platform-specific troubleshooting guides:

http://windows.microsoft.com/en-us/windows/network-connection-problem-help#network-problems=windows-7&v1h=win81tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1 [^]

NAT Types:

• Open
• Moderate
• Strict

Open NATs can connect to any of the three types. --> Probably the least common type
Moderate can only connect to open and moderate. --> Probably the most common type
Strict can ONLY connect to open.
Strict NATs are a difficult problem with peer-to-peer games. Since most people don't have open NATs, the player with a strict NAT won't be able to find many joinable games.

Also, if the player with a strict NAT does manage to join a game, if another player with a moderate NAT joins later, the player with the strict NAT gets kicked out.

Another problem is that sometimes the ISP (Internet Service Provider) is also behind a NAT, which often means even if you have a direct connection to the internet (without a router/firewall), the ISP still acts as a strict NAT.

Port Forwarding:
The following Ports need to be open on your router to connect to the online servers:
TCP 80, UDP 88, UDP 2302, UDP 2314, UDP 2326, 2338

If you need assistance with opening these ports, please refer to the following website for more information (you will need to know your router brand and model, as the website guides are based on specific routers)
http://portforward.com/english/routers/port_forwarding/routerindex.htm [^]

Here are some additional tips that have helped many players improve their connectivity:

1. Make sure your router's firmware is upgraded the latest version (very important).
2. Unplug your router for 10 minutes and plug it back in. Some older routers degrade in performance over time until it is rebooted, similar to a PC.
3. Disable any firewall or other network filtering for the game.
4. Enable uPnP (universal plug and play) on your router.
5. If you don't care about security, enable DMZ (de-militarized zone) on your router for your PC's address. This turns off all of your router's firewall features for that specific PC.
6. Run 'cmd' in administrative mode and use command ipconfig /flushdns
7. Contact your ISP and ask them what your DNS setting should be.

Direct Connection:
If you are still having issues connecting to the online servers after trying the above steps, try connecting your broadband modem directly to the console or PC you are playing the game on. This can help determine if the issue is related directly to the router or another source.

Regards,

JStewart