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Character has disappeared
Closed, ResolvedPublic

Description

I logged into the game today and my character has disappeared. My name has also changed to Windows 7 PC. I was alive last time i was logged in (10th August).

Details

Legacy ID
3765486179
Severity
None
Resolution
Unable To Duplicate
Reproducibility
Have Not Tried

Event Timeline

Zipster69 set Category to category:support.Aug 13 2014, 5:03 PM
Zipster69 set Reproducibility to Have Not Tried.
Zipster69 set Severity to None.
Zipster69 set Resolution to Unable To Duplicate.
Zipster69 set Legacy ID to 3765486179.May 8 2016, 7:29 PM
Zipster69 edited a custom field.

Hello Zipster69,

Sorry to hear about your trouble. If you send me a note with your Steam ID url, I'll have a look at it. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Also, please let me know if your character is on a Stable/Experimental, Regular/Hardcore server.

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,

JStewart

Thanks for sending in your account information. I had a look in the database where everything looks fine. You have a regular server character with 63 pieces of gear in your inventory. Do you have a fresh spawn when logging on to the game servers?

Yes. It starts me as a new character. I've just had my motherboard, processor and graphics card changed. I don't know if that would make a difference.

Had the same issue after the 47 update on stable after spending quite some time without dying. I just took it as normal alpha bugs. And started with a new spawn but this should definitely be looked into further.

Is there a fix for this?

This looks very weird. The character that had the 60+ items in the inventory yesterday is now dead and a new character has been created this morning. Can you confirm that this is your Steam account: http://steamcommunity.com/profiles/76561198080054436 ?

I changed your ticket from "public" to "private" so that no one can see the link for your account.

I just logged on and it died immediately. No idea what happened.

Yes that is my account.

I should say that I was able to log in a sky character last night. I logged into another server and it appeared. I hid him in a safe location and logged out and logged in this morning. I got onto the server and it immediately said my leg was in pain and died about 2 seconds later. There was no-one around me. Seems very buggy at the moment.

Alright, I'll close this ticket then, but in case you encounter something similar (or any other problem), feel free to submit a new ticket and we'll have a look at it.