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Conformation of Changes - Can't login into any server.
Closed, ResolvedPublic

Description

Title prett much sums it up. Can't login. Keep getting ''Conformation of Changes'' and get booted back to the mainscreen. I believe you people are aware of this since you'll find it pretty often if you search it with google. Hope you can fix this. I'm aware it's a beta game. But i believe i should be able to play it like i did for a couple of weeks.

Details

Legacy ID
1503820414
Severity
None
Resolution
Unable To Duplicate
Reproducibility
Always
Category
Server

Event Timeline

RawChains set Category to Server.Jul 31 2014, 8:23 AM
RawChains set Reproducibility to Always.
RawChains set Severity to None.
RawChains set Resolution to Unable To Duplicate.
RawChains set Legacy ID to 1503820414.May 8 2016, 7:16 PM
namsayj added a subscriber: namsayj.May 8 2016, 7:16 PM

same here mate could play experimental for a couple of weeks now i get the error everywhere

It's quiet annoying. I understand they are still working on it. But why this happens all of a sudden. Didn't had any problem for weeks straight.

Hello RawChains,

In order for us to investigate further, please provide the following:

  • The IP address of any one of the servers that you can't connect to.
  • The exact time you tried to connect to the server (along with your time zone).
  • Your Steam ID url. Example: "http://steamcommunity.com/id/xxxxxxxxxx/".
  • Your ingame name.

Also, please perform a tracert command to the IP address that you provide us. In order to perform a tracert command you can use the following steps:

  1. Press R while holding down the Windows key.
  2. Type in cmd and press enter.
  3. Type in "tracert xxx.xxx.xxx.xxx" without quotation marks and replace xxx.xxx.xxx.xxx with the ip address of the server that you can't connect to.
  4. After the tracert is complete; right click inside the command window and select "Select All" .
  5. Copy the text and paste it in your issue on the feedback tracker.

If you prefer to send all your information in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Regards,

JStewart

It's all the servers at that point. Can't join any of them.

this is my profile.

http://steamcommunity.com/profiles/76561198141220692

Thanks for sending in your information. We just need a bit more information in order to investigate further though:

  • The IP address of any one of the servers that you can't connect to.
  • The exact time you tried to connect to the server (along with your time zone).
  • Your ingame name.

Also, please perform a tracert command to the IP address that you provide us. In order to perform a tracert command you can use the following steps:

  1. Press R while holding down the Windows key.
  2. Type in cmd and press enter.
  3. Type in "tracert xxx.xxx.xxx.xxx" without quotation marks and replace xxx.xxx.xxx.xxx with the ip address of the server that you can't connect to.
  4. After the tracert is complete; right click inside the command window and select "Select All" .
  5. Copy the text and paste it in your issue on the feedback tracker.

It's all the servers not just one. And i'm to lazy so sum them all up. My brother has the same problem now. In the morning there wasn't any problem. On both accounts and now we got them on one. And mine is working fine for a few hours now. My ingame name is RawChains and my brothers name is YeaMuffins. Was between 8:00/10:00 and yesterday the whole evening for me. And my brother has problems since 12:00 and the rest of the day today. We played a bit together in the morning but that's it. Our time zone is GMT +1 (Amsterdam).

Thanks for sending in more of your information. We just need a bit more information in order to investigate further though:

  • The IP address of one of the servers that you can't connect to.
  • The exact time you tried to connect to the server.

Also, please perform a tracert command to the IP address that you provide us. In order to perform a tracert command you can use the following steps:

  1. Press R while holding down the Windows key.
  2. Type in cmd and press enter.
  3. Type in "tracert xxx.xxx.xxx.xxx" without quotation marks and replace xxx.xxx.xxx.xxx with the ip address of the server that you can't connect to.
  4. After the tracert is complete; right click inside the command window and select "Select All" .
  5. Copy the text and paste it in your issue on the feedback tracker.

Last server IP was 5.9.80.235:2802.

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. Alle rechten voorbehouden.

C:\Users\Dennis>tracert 5.9.80.235:2802
Unable to resolve target system name 5.9.80.235:2802.

C:\Users\Dennis>tracert 5.9.80.235

Tracing route to dsa-de211-hz.vilayer.com [5.9.80.235]
over a maximum of 30 hops:

1    <1 ms    <1 ms    <1 ms  192.168.0.1
2     7 ms     9 ms     6 ms  10.202.72.1
3     7 ms    13 ms     7 ms  zl-rc0001-cr101-irb-201.core.as9143.net [213.51.

137.193]

4    11 ms    24 ms     9 ms  asd-tr0042-cr101-ae3-0.core.as9143.net [213.51.1

58.100]

5    19 ms    18 ms    18 ms  hetzner.interxionfra4.nl-ix.net [193.239.117.110

]

  6    17 ms    18 ms    18 ms  core4.hetzner.de [213.239.245.2]
  7    21 ms    24 ms    21 ms  core21.hetzner.de [213.239.245.13]
  8    23 ms    22 ms    21 ms  juniper3.rz16.hetzner.de [213.239.245.106]
  9    23 ms    25 ms    26 ms  hos-tr5.ex3k19.rz16.hetzner.de [213.239.247.68]

10 24 ms 29 ms 23 ms dsa-de211-hz.vilayer.com [5.9.80.235]

Trace complete.

C:\Users\Dennis>

Hope this is helpfull. But sometimes we are both able to join but most of the times we get ''conformation of changes'' My brother is able to join all servers now for 2 days straight but had the problem before for like a full week. I joined a server this morning without problems around 11:00 (GMT+1) but can't join now. 12:00 (GMT+1).

Thanks for sending in your tracert report. Since the devs have to access the log for the server that you did a tracert on, it would be helpful if you could let us know the exact time that you tried to access the server (5.9.80.235). Do you still remember the exact time?

Between 11 and 12 (GMT+1). But it's on all servers, and it's just random. Could be in the morning, midday of evening aswell. Just happens random.

Alright, I'll send the information through to the devs so that they can investigate.

Hello again RawChains,

The devs have reviewed all your data/logs. During the investigation they found no indications suggesting that the disruptions are due to the client/servers. However, the devs have provided the following guide for troubleshooting your network.

If you are having issues with connecting to online modes in DayZ, please refer to the connection troubleshooting guide below:

  1. Check all the physical devices on your network to ensure they are plugged in and powered on.
  2. Perform a connection test on each device connected to the network. For reference, here is a list of platform-specific troubleshooting guides:

http://windows.microsoft.com/en-us/windows/network-connection-problem-help#network-problems=windows-7&v1h=win81tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

NAT Types:

  • Open
  • Moderate
  • Strict

Open NATs can connect to any of the three types. --> Probably the least common type
Moderate can only connect to open and moderate. --> Probably the most common type
Strict can ONLY connect to open.
Strict NATs are a difficult problem with peer-to-peer games. Since most people don't have open NATs, the player with a strict NAT won't be able to find many joinable games.

Also, if the player with a strict NAT does manage to join a game, if another player with a moderate NAT joins later, the player with the strict NAT gets kicked out.

Another problem is that sometimes the ISP (Internet Service Provider) is also behind a NAT, which often means even if you have a direct connection to the internet (without a router/firewall), the ISP still acts as a strict NAT.

Port Forwarding:
The following Ports need to be open on your router to connect to the online servers:
TCP 80, UDP 88, UDP 2302, UDP 2314, UDP 2326, 2338

If you need assistance with opening these ports, please refer to the following website for more information (you will need to know your router brand and model, as the website guides are based on specific routers)
http://portforward.com/english/routers/port_forwarding/routerindex.htm

Here are some additional tips that have helped many players improve their connectivity:

  1. Make sure your router's firmware is upgraded the latest version (very important).
  2. Unplug your router for 10 minutes and plug it back in. Some older routers degrade in performance over time until it is rebooted, similar to a PC.
  3. Disable any firewall or other network filtering for the game.
  4. Enable uPnP (universal plug and play) on your router.
  5. If you don't care about security, enable DMZ (de-militarized zone) on your router for your PC's address. This turns off all of your router's firewall features for that specific PC.
  6. Run 'cmd' in administrative mode and use command ipconfig /flushdns
  7. Contact your ISP and ask them what your DNS setting should be.

Direct Connection:
If you are still having issues connecting to the online servers after trying the above steps, try connecting your broadband modem directly to the console or PC you are playing the game on. This can help determine if the issue is related directly to the router or another source.