Hello namsayj,

Sorry to hear about your trouble. If you send me a note with your Steam ID url, I'll have a look at it. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Also, please let me know if your character is on a Regular/Hardcore server.

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,

JStewart

Yo Stewart, its both of my chars wont work either on regular or hardcore dosent matter but sure my steam url is http://steamcommunity.com/profiles/76561198048266295 if that works mate.

I've got the same problem ;-; if u find a sol. lemme know budd'

Yeah i will mate

Hello again namsayj,

In order for us to investigate further, please provide the following:

• The IP address of any one of the servers that you can't connect to.
• The exact time you tried to connect to the server (along with your time zone).
• Your Steam ID url. Example: "http://steamcommunity.com/id/xxxxxxxxxx/".
• Your ingame name.

Also, please perform a tracert command to the IP address that you provide us. In order to perform a tracert command you can use the following steps:

1. Press R while holding down the Windows key.
2. Type in cmd and press enter.
3. Type in "tracert xxx.xxx.xxx.xxx" without quotation marks and replace xxx.xxx.xxx.xxx with the ip address of the server that you can't connect to.
4. After the tracert is complete; right click inside the command window and select "Select All" .
5. Copy the text and paste it in your issue on the feedback tracker.

If you prefer to send all your information in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

46.253.198.8:2802
14:09 GMT+1
http://steamcommunity.com/profiles/76561198048266295
cptboy

Tracert
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Users\max>tracert 46.253.198.8:2802
Unable to resolve target system name 46.253.198.8:2802.

C:\Users\max>tracert 46.253.198.8

Tracing route to 46.253.198.8 over a maximum of 30 hops

1    <1 ms    <1 ms    <1 ms  dsldevice.lan [192.168.1.1]
2    20 ms    21 ms    18 ms  gw1-no212.tbcn.telia.com [90.227.206.65]
3    45 ms    49 ms    65 ms  kbn-b3-link.telia.net [80.91.247.38]
4    62 ms    60 ms    60 ms  kbn-bb4-link.telia.net [80.91.250.130]
5    72 ms    59 ms    51 ms  s-bb4-link.telia.net [213.155.130.50]
6    38 ms    32 ms    34 ms  s-b6-link.telia.net [62.115.139.107]
7    55 ms    54 ms    47 ms  s-akix-i1-link.telia.net [62.115.140.83]
8    71 ms    59 ms    76 ms  e6-4.ar9.NYC1.gblx.net [64.208.110.33]
9    68 ms    70 ms    72 ms  ae2-60G.csr2.ARN3.gblx.net [67.16.146.97]

10 76 ms 61 ms 77 ms te-4-4-gblx.sto1.se.portlane.net [209.130.172.17
8]
11 57 ms 70 ms 63 ms vl-3305-adminor-demarc.sto1.se.portlane.net [80.
67.0.226]
12 72 ms 45 ms 36 ms 46.253.198.8

Trace complete.

C:\Users\max>
C:\Users\max>
C:\Users\max>
C:\Users\max>
C:\Users\max>
C:\Users\max>
C:\Users\max>
C:\Users\max>
C:\Users\max>
C:\Users\max>
C:\Users\max>

Thanks for sending in all your information. I'll send it on to the devs so that they can have a look at it.

Hello again namsayj,

The devs have reviewed all your data/logs, and they found no indications suggesting that the disruptions are due to the client/servers. Also, the devs provided the following guide for troubleshooting your network.

If you are having issues with connecting to online modes in DayZ, please refer to the connection troubleshooting guide below:

1. Check all the physical devices on your network to ensure they are plugged in and powered on.
2. Perform a connection test on each device connected to the network. For reference, here is a list of platform-specific troubleshooting guides:

http://windows.microsoft.com/en-us/windows/network-connection-problem-help#network-problems=windows-7&v1h=win81tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

NAT Types:

• Open
• Moderate
• Strict

Open NATs can connect to any of the three types. --> Probably the least common type
Moderate can only connect to open and moderate. --> Probably the most common type
Strict can ONLY connect to open.
Strict NATs are a difficult problem with peer-to-peer games. Since most people don't have open NATs, the player with a strict NAT won't be able to find many joinable games.

Also, if the player with a strict NAT does manage to join a game, if another player with a moderate NAT joins later, the player with the strict NAT gets kicked out.

Another problem is that sometimes the ISP (Internet Service Provider) is also behind a NAT, which often means even if you have a direct connection to the internet (without a router/firewall), the ISP still acts as a strict NAT.

Port Forwarding:
The following Ports need to be open on your router to connect to the online servers:
TCP 80, UDP 88, UDP 2302, UDP 2314, UDP 2326, 2338

If you need assistance with opening these ports, please refer to the following website for more information (you will need to know your router brand and model, as the website guides are based on specific routers)
http://portforward.com/english/routers/port_forwarding/routerindex.htm

Here are some additional tips that have helped many players improve their connectivity:

1. Make sure your router's firmware is upgraded the latest version (very important).
2. Unplug your router for 10 minutes and plug it back in. Some older routers degrade in performance over time until it is rebooted, similar to a PC.
3. Disable any firewall or other network filtering for the game.
4. Enable uPnP (universal plug and play) on your router.
5. If you don't care about security, enable DMZ (de-militarized zone) on your router for your PC's address. This turns off all of your router's firewall features for that specific PC.
6. Run 'cmd' in administrative mode and use command ipconfig /flushdns
7. Contact your ISP and ask them what your DNS setting should be.

Direct Connection:
If you are still having issues connecting to the online servers after trying the above steps, try connecting your broadband modem directly to the console or PC you are playing the game on. This can help determine if the issue is related directly to the router or another source.